Customer Service Rep; Madison Ave

Position: Customer Service Rep(02959) - 2201 Madison Ave
Company Description

Job Description

Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.

* Answer incoming phone calls and take customer orders accurately and efficiently

* Prepare and make pizzas according to company standards and customer specifications

* Process cash and credit card transactions with precision

* Deliver outstanding customer service, addressing inquiries and resolving issues promptly

* Maintain a clean and organized work environment, adhering to health and safety standards

* Collaborate with team members to ensure smooth operations during busy periods

* Assist with various cleaning tasks to uphold store cleanliness

* Handle and lift items weighing up to 25 lbs. as needed

Qualifications

* Excellent communication skills with the ability to interact professionally with customers and team members

* Strong attention to detail and ability to follow directions accurately

* Flexibility to work various shifts, including weekends and holidays

* Positive attitude and friendly demeanor, with a passion for customer service

* Basic computer proficiency for operating order-taking systems

* Ability to multitask effectively in a fast-paced environment

* Problem-solving skills to address customer concerns efficiently

* Physical ability to stand for extended periods and lift up to 25 lbs.

* Team-oriented mindset with a willingness to assist colleagues as needed

* High school diploma or equivalent preferred (not required)

Additional Information

All your information will be kept confidential according to EEO guidelines.