Front Desk Receptionist

It is the vision of the Receptionist for Southern Oregon to be courteous, helpful, and informative to everyone who walks through the PCL Administrative Office in Grants Pass. It is this person’s responsibility to keep up-to-date on schedule and agency changes, assist staff in locating what they need, and be familiar with the people supported by PCL. The Receptionist for Southern Oregon is a vital role to the PCL Administrative Office, as this is the first friendly face people will interact with, whether they call or come into the office.

The Receptionist will also keep the front desk and reception area clean and organized. It is important that this person be knowledgeable, courteous, professional, and friendly.

• We offer Medical, Dental, Vision, Life, Supplemental Insurance and FSA for full-time employees, 401(K), Gym discounts and reimbursements, and other lifestyle discounts available to all employees.

• Generally 8:30am - 5pm, Mon - Fri.

• Education: A high school diploma or GED is required.
• Must be at least 18 years of age when starting employment.
• Must have and show basic computer skills and can learn agency applications.
• Excellent interpersonal skills.
• Well-organized and attentive to detail.
• Cooperative and willing to learn.
• Ability to interpret various instructions.
• Must be able to accurately balance a budget and basic math transactions.
• Professional, clear, and positive oral and written communication skills both expressive and receptive.
• PCL’s Team members must have dependable, reliable, and regular work attendance, and must adhere to attendance policies.
• Hold a valid Oregon driver's license, meet PCL’s Vehicle Insurance Requirement, and be able to drive to any assigned home or work site location.

• Provide customer service for all people needing assistance whether in person or over the phone.
• Answer and transfer phone calls using a multi-line phone system.
• Keep track of team members’ schedules in and out of the office.
• Provide administrative support for the Executive Team.
• Maintain office organization and cleanliness.
• Maintain an office supply list.
• Order supplies for the office and other PCL locations in Southern Oregon as needed or requested (desks, chairs, office supplies/equipment, etc).
• Manage conference room reserving and scheduling.
• Scanning, faxing, and printing documents.

• Must pass required DHS background check and Protective Service Investigations.
• This position requires a valid driver’s license and to be eligible to drive agency vehicles.
• Complete and maintain all certifications as required by the position, PCL, and other governing agencies.
• Must be able to obtain and maintain certification in CPR (training provided if hired).
• Complete all duties related to being a Mandatory Abuse Reporter.
• New hire orientation and on-site training must be completed within 60 days of hire.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.