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Customer service Specialist
Job in
Grants Pass, Josephine County, Oregon, 97527, USA
Listed on 2026-02-07
Listing for:
Globalchannelmanagement
Full Time
position Listed on 2026-02-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Customer service needs 2+ years experience
- Type min of 35 wpm 10 key by touch
- Able to communicate via email or chat in professional manner Able to multi task.
- Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Develop a strong knowledge of our product portfolio and procedures
- Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
- Effectively communicate additional promotions and services we offer.
- Process customer orders in a courteous, efficient, timely manner with minimal errors.
- Properly document customer complaints and concerns immediately and facilitate satisfactory resolution
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