Treatment Coordinator

Gentle Dental is seeking a part-time Treatment Coordinator to support our patient-centered, team-oriented dental practice. In this role, you will guide patients through their treatment journey by explaining recommended care, reviewing insurance coverage, and arranging financial options. You'll manage scheduling, coordinate with clinical teams, and ensure accurate documentation for a smooth, positive patient experience. Ideal candidates have strong communication, attention to detail, and experience in dental or medical front office settings.

Join a collaborative environment with modern technology, training, and growth opportunities.

Responsibilities

• Coordinate and present dental treatment plans to patients
• Schedule patient appointments and manage provider calendars
• Verify insurance benefits and obtain pre-authorizations
• Review fees, payment options, and financial arrangements with patients
• Maintain accurate patient records and treatment notes
• Communicate with clinical staff to ensure smooth patient flow
• Follow up on pending treatment and recall patients
• Support front office check-in and check-out processes
• Ensure compliance with privacy and consent requirements
• Contribute to a positive, patient-centered office culture

Required Skills

• Treatment plan presentation
• Dental insurance verification
• Appointment scheduling
• Patient billing and collections
• Dental practice management software
• Electronic health records
• Patient communication and education
• Financial counseling
• Data entry and documentation
• Regulatory and privacy compliance