Senior Department Specialist - Public Works

Description

Performs advanced and complex clerical and administrative duties to support a complete and specialized departmental function; does related work as required. Employees in this classification perform many of the same duties as a Department Specialist; however, the work performed requires considerable knowledge of a complete and specialized departmental function. Employees in this classification are responsible for completing tasks at all phases of a departmental function.

Completing work assignments will frequently require the interpretation of governing regulations, policies and procedures. Senior Departmental Specialists are frequently called upon to explain complex departmental policies and procedures to both the public and other employees. Incumbents in this class work with relative independence. Work is performed under general supervision and is reviewed primarily through results attained. Employees in this classification may have full supervisory responsibility for one (1) or two (2) employees who are performing work of a similar nature.

In these instances, the employee functions as a "working" supervisor. In other positions, incumbents may be responsible for assigning and reviewing work of other clerical support employees, as well as training of new employees.

• Compiles special studies where analysis of complicated data is required.
• Independently responds to correspondence of a non‑routine nature; handles complaints and adjustments of a non‑routine nature.
• Reviews reports/documents to identify and trace sources of error; makes necessary adjustments.
• Researches and recommends changes in policies and procedures affecting assigned function.
• Summarizes information from various sources into either narrative or report format of own design to respond to management inquiries.
• Plans layout of complex reports and statistical tables.
• Explains departmental policies and procedures and governing regulations to the public, volunteers and/or other employees.
• Gathers data, posts, sorts, checks and maintains records; receipts money.
• Types forms, letters, memos, reports and file cards; makes copies.
• Performs moderately complex mathematical computations such as percentages and interest to complete assignments.
• Supervises subordinate employees including assigning and reviewing work, evaluating performance, training, taking necessary disciplinary action and effectively recommending on hiring and termination decisions; and/or assigns and reviews work of other clerical support employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

• Thorough knowledge of general office practices and procedures; different filing systems including alphabetical, numerical and chronological; business English, spelling and punctuation; recordkeeping.
• Considerable knowledge of the operations, policies, terminology and governing laws of the assigned department.
• Interpret governing regulations, policies and procedures of assigned function; effectively explain departmental policies and procedures.
• Research areas of responsibility and make procedural recommendations.
• Consolidate information from various sources into reporting format of own design.
• Establish priorities and organize own workload.
• Assign and review the work of others.
• Communicate effectively both verbally and in writing; organize, file and retrieve materials and documents.
• Deal courteously and tactfully with the general public.
• Make complex mathematical computations and calculations with speed and accuracy.

High school graduation or equivalency; and four years of progressively responsible clerical work including experience in the operation of the particular assigned department; or any satisfactory combination of experience and training which demonstrates the knowledge, skills and ability to perform the above‑described duties.

Possession of, or ability to obtain, valid Oregon Driver's license and safe driving record may be required depending on position assignment.

Background investigation:
Those employed in this position may be subject to pre‑employment drug testing and a background investigation, including but not limited to criminal background investigation. Conviction of a crime will not necessarily disqualify an individual for this classification.

Applicants may obtain a copy of the EEOP Utilization Report.