Family Support Specialist- Family Care Collaborative (FCC)

Family Support Specialist
- Family Care Collaborative (FCC)

Full Time 30-40 hours/week Grants Pass, OR, US

4 days ago Requisition

• Family medical, dental, long term disability, 403(b) plan with 6% match, and more.
• Generous paid time off policy. (Annual accrual up to 208 hours - based on FTE status and available to use upon accrual). Plus 11 paid holidays annually.
• Bilingual skills a plus;
  Options pays a premium for employees who can conduct business in Spanish and provide certification of a language proficiency test approved by the Oregon Health Authority that meets a proficiency level of “High Intermediate”.
• Position may be eligible for Oregon Behavioral Health Loan Repayment Program – visit https://www.oregon.gov/oha/HSD/AMH/Pages/Loan-Repayment.aspx

The Family Support Specialist (FSS) works as an active member of the treatment team, providing a wide range of clinical and administrative services to community partners, Options’ clients and people seeking services. The FSS has experience parenting a child who is a current or former consumer of mental health and/or addiction treatment or, is facing (or has faced) difficulties in accessing education, health and wellness services due to mental health or behavioral health barriers.

The FSS’s role is to support the family, help them to actively engage and make informed decisions that drive the treatment process. The FSS uses personal and professional life experience to provide consultation, coaching and advocacy to increase awareness, improve parent/caregiver-professional partnerships and maximize parent/caregiver voice, choice and involvement. A FSS works in a variety of environments, such as Wraparound, Community-Based Programs, Outpatient Services, etc.

and supports the unique needs of families by using consistent and unified principles of the Family Support practice and competencies. Utilizes Feedback Informed Treatment (FIT) in delivery of client services. Options provides on the job training and supervision for FIT.

• Provides advocacy and mentorship from a first person with lived experience perspective to individuals in need of behavioral health or addictions services and supports.
• Utilizes effective communication and interpersonal skills to make the process of learning about services and accessing services a positive experience.
• Utilizes personal, professional life experience and best practices to provide peer support to parents and caregivers.
• Identifies emotional, psychiatric or behavioral changes and recovery needs which may require further intervention or treatment and informs the treatment team members.
• Assists the parent/caregiver in problem solving around personal issues impacting their ability to access services (i.e. transportation, remembering appointments, etc) and connects to natural supports.
• Participates in child and family team meetings with the parent/caregiver to support ensuring family voice and choice are being represented and strength-based approaches are being utilized.
• Maintains connection to the parents/caregivers based on family needs and follow-through on tasks and assignments.
• Maintains personal and professional boundaries appropriate to the peer role and ensures the safety and protection of self and the families served.
• Provides a variety of supportive services for parents/caregivers (e.g., support groups, family activities, recognition events, outreach, training).
• Provides parents/caregivers with information about the organization, community partners, Wraparound and Systems of Care philosophy and/or child and family team process, including the Family Support Specialist or Family Partner role.
• Maintains local resource information and serves as liaison to community resources, and assists…