Human Services Case Manager

Job Title: Human Services Case Manager

Agency: Department of Human Services

Salary Range: $5,193 - $6,904

Position Type: Employee

Step into a pivotal position that combines compassion with expertise, facilitating Medicaid eligibility and coordinating essential services to enhance the quality of life for individuals requiring long-term care support.

In this position you will determine initial and ongoing Medicaid eligibility for long-term services and supports (LTSS), develop and implement service plans, coordinate provision of services for community-based care and nursing homes, and regularly review and update Medicaid eligibility and monitor service plans.

• A bachelor's degree in a Behavioral Science, Social Science, or a closely related field.
• A bachelor's degree in any field AND ONE YEAR of human services related experience (e.g., assistance to individuals and groups with economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing issues).
• An associate degree in a Behavioral Science, Social Science or a closely related field AND TWO YEARS of human services related experience (e.g., similar work as above).
• Three years of human services related experience (e.g., similar work as above).

• Excellent communication skills to discuss/assess client needs.
• Customer service skills to provide excellent people service.
• Ability to obtain information through interviews.
• Skill in preparing and maintaining written documentation of actions taken and needed.

• The office is open from 8 am‑5 pm, Monday through Friday. The role requires physical exertion such as climbing stairs, walking on uneven terrain, transporting a laptop, and traveling to individuals’ homes, hospitals, nursing homes, provider settings, and local offices in Salem. Environmental hazards include unsanitary conditions.
• May encounter hostile or angry individuals who could pose verbal, physical, or weapon threats. May also encounter animals, some of which can be dangerous.
• Must drive a variety of vehicles, often in remote terrain and possibly inclement weather; exposed to contagious diseases such as staph infections, lice, MRSA, COVID‑19, etc.
• Must possess a valid driver’s license and maintain an acceptable driving record.

• Selected finalists will undergo a criminal history and background check; adverse history may lead to disqualification.
• ODHS does not offer visa sponsorship. Within three days of hire, the candidate must complete the US Department of Homeland Security’s I‑9 form and authorise use of E‑Verify.

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until the upper end of the salary range is reached).
• A comprehensive benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Eligible Veterans and Oregon National Guard service members are awarded candidate preference.

• This is a permanent, full‑time position represented by the Service Employees International Union (SEIU).
• The recruitment may be used to fill future vacancies in the same classification.

For ADA accommodation requests, application questions, or job‑specific inquiries, contact ADA.DHSte.or.us
. For recruiter contact:
Amy Acree, email amy.acreegon.gov
.