Transitional Care Coordinator | EX | Riverside Home Health and Hospice | Grants Pass

Transitional Care Coordinator

Be the Trusted Partner Our Community Counts On At Riverside Home Health & Hospice, we believe exceptional care begins long before the first home visit. It begins with trusted relationships. As our Transitional Care Coordinator, you'll serve as a trusted resource for hospitals, physicians, assisted living communities, independent living communities, memory care communities, adult foster homes, skilled nursing facilities, and other healthcare partners throughout the Rogue Valley.

You'll help patients navigate the transition into Home Health and Hospice while building meaningful partnerships that strengthen our community and expand access to compassionate, life-changing care. If you're passionate about building relationships, solving problems, and making a lasting impact, we'd love to meet you.

Why This Role Matters Every referral represents a person, a family, and a new chapter in their healthcare journey. As a Community Relations & Transitional Care Coordinator, you'll help ensure patients receive the right care at the right time by creating seamless transitions into Riverside Home Health and Hospice. You'll become a trusted partner to healthcare providers and senior living communities across the Rogue Valley by building relationships based on integrity, responsiveness, and exceptional service.

Your work directly impacts:
Patient access to quality Home Health and Hospice services Strong partnerships with hospitals, providers, and senior living communities Community trust in Riverside Referral growth through exceptional service Outstanding patient and family experiences Every relationship you build creates opportunities to serve more patients.

Who Thrives in This Role Our ideal candidate:
Loves building meaningful, long-term relationships Is energized by meeting new people and serving the community Communicates confidently with providers, administrators, nurses, and families Is organized, self-motivated, and goal-oriented Takes ownership and follows through on commitments Enjoys solving problems and coordinating patient care Believes outstanding customer service is the foundation of lasting partnerships This is an excellent opportunity for someone who enjoys healthcare, community outreach, and helping others while contributing to the growth of an exceptional organization.

Why People Choose Riverside Build meaningful relationships throughout the Rogue Valley healthcare community Help patients receive the care they need during important life transitions Work alongside compassionate clinicians and supportive leaders Make a measurable impact on patient care and agency growth Enjoy autonomy while being part of a collaborative team Grow professionally within a respected and expanding organization No two days are the same—and every day brings an opportunity to make a difference.

Our Culture (This Actually Matters Here) At Riverside, our Core Values—CAPLICO—guide everything we do. C – Customer Second We support one another so we can provide exceptional care. A – Accountability We do what we say we'll do and take pride in our work. P – Passion for Learning We embrace growth, innovation, and continuous improvement. L – Love One Another We treat patients, families, partners, and teammates with kindness, dignity, and respect.

I – Intelligent Risk Taking We seek better ways to serve our patients and community. C – Celebration We recognize accomplishments and celebrate meaningful impact. O – Ownership We take responsibility for our work and the relationships we build. We don't just talk about culture—we hire, coach, and lead by it.

What You'll Be Doing Building trusted relationships with hospitals, physician offices, assisted living communities, independent living communities, memory care communities, adult foster homes, skilled nursing facilities, and other community partners Educating referral partners about Riverside's Home Health and Hospice services Coordinating smooth patient transitions into care Working closely with intake, clinical leadership, providers, and operations to ensure timely admissions Following up with referral partners to provide outstanding customer service…