SAP & EDI Subject Matter Expert

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

The SAP & EDI Subject Matter Expert (SME) serves as the primary resource for SAP transaction management, EDI integration, and business process support across Supply Chain, Manufacturing, Procurement, Logistics, and Customer Operations. This role ensures reliable system performance, drives process improvements, supports integration with external partners, and helps scale operations through effective technology solutions.

SAP Business Process Support

• Serve as the primary SME for SAP processes supporting Materials, Planning, Procurement, Warehousing, Logistics, and Manufacturing.

• Support and optimize SAP modules including MM, PP, SD, and WM/EWM.

• Analyze business requirements and recommend SAP solutions.

• Lead system enhancements, process improvements, and data integrity initiatives.

• Partner with stakeholders to improve operational efficiency and transaction execution.

EDI Integration & Support

• Own end-to-end EDI processes between SAP and customers, suppliers, logistics providers, and contract manufacturers.

• Support and troubleshoot EDI transactions, including:

  • 850 Purchase Orders

  • 855 PO Acknowledgments

  • 856 Advance Ship Notices (ASN)

  • 810 Invoices

  • 846 Inventory Reports

  • 940/945 Warehouse Transactions

• Monitor transaction performance and resolve EDI issues.

• Coordinate with internal IT teams, third-party providers, and external business partners to maintain integration stability.

Operational Excellence

• Lead root cause analysis and corrective actions for SAP and EDI-related issues.

• Develop KPIs and reporting for transaction health, system performance, and process compliance.

• Drive continuous improvement and automation initiatives.

• Support production ramps, new product introductions, and business expansion activities.

Education:

• Bachelor's degree in Supply Chain Management, Information Systems, Business, Engineering, or a related field.

Experience:

• 5+ years of SAP functional experience in a manufacturing or supply chain environment.

• 3+ years of EDI integration and support experience.

• Experience supporting cross-functional teams and business processes.

• Experience with process improvement and system enhancement initiatives.

Knowledge, Skills, Abilities:

• Strong knowledge of SAP MM, PP, SD, and inventory management processes.

• Knowledge of EDI standards, including ANSI X12 and EDIFACT.

• Strong analytical, troubleshooting, and problem-solving skills.

• Ability to translate business requirements into technical solutions.

• Effective communication and stakeholder management skills.

Preferred Qualifications:

• SAP S/4
  
  HANA experience.

• Experience with Seeburger, Open Text, SPS Commerce, IBM Sterling, or similar EDI platforms.

• APICS/ASCM, CSCP, CPIM, or SAP certification.

• Experience in high-volume manufacturing environments.

• Lean Six Sigma Green Belt certification or higher.

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options

• 401K Match

• Employee Stock Purchase Plan

• Paid Time Off

• Tuition Reimbursement

• Life, AD&D, and Disability Insurance

• Commuter Benefits

• Employee Assistance Program

• Pet Insurance

• Adoption Assistance

• Annual Merit Increases

• Community Volunteer Opportunities

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access  site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to  or calling  with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number.

Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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