Frozen Manager

Frozen Manager

Soelbergs Marketplace

At Soelbergs Marketplace, we treat our team like family - because that's how we build the kind of stores our communities love to shop in. As Frozen Manager, you'll take full ownership of the Frozen Department: keeping it stocked, fresh, and welcoming, while leading a team that delivers great service every day. It's a hands‑on leadership role for someone who takes pride in a well‑run department and genuinely enjoys coaching others to do their best work.

Run the Department

• Own ordering, receiving, stocking, rotation, and merchandising for the Frozen Department, keeping displays full and appealing.

• Rotate stock using FIFO, monitor product dates, and use timely markdowns to reduce shrink and protect freshness.

• Conduct regular cycle counts and keep inventory records accurate.

• Handle damaged product properly and ensure timely credit returns on outdated or damaged vendor items.

Lead the Team

• Train, schedule, and coach Frozen clerks, building a team that works well together and covers shifts reliably.

• Partner with the Assistant Grocery Manager on training across roles.

• Set the tone for the department: professional, collaborative, and open to continuous improvement.

Take Care of Guests

• Greet guests warmly, help them find what they need, and share product knowledge that makes shopping easier.

• Handle special orders and resolve concerns quickly and professionally.

• Keep the department fully stocked and presentable so every guest's impression is a good one.

Drive Department Performance

• Track sales against targets and spot opportunities to improve.

• Build schedules that match labor budgets to sales forecasts.

• Review P&L, shrink, and waste reports

• Set pricing that's competitive and on‑strategy, and train the team to keep labeling accurate.

• Approve markdowns, discounts, and department promotions.

• Work with vendors to purchase cost‑effectively and prevent overstocking.

Keep It Safe and Clean

• Maintain food safety, sanitation, and cold‑chain standards throughout the department.

• Flag safety hazards or equipment issues right away.

• Lead by example on cleanliness and safety for the rest of the team.

• High school diploma, GED, or equivalent.

• 1–2 years of grocery or retail experience, ideally in Frozen or another perishable department.

• Strong leadership, organizational, and decision‑making skills.

• Comfortable with basic computer use - inventory systems, email, ordering platforms - plus Word and Excel.

• Solid math skills for reports and budgets.

• Good working knowledge of frozen product handling, shelf life, and storage requirements.

• Clear communicator, both written and verbal, who can respond promptly to guests, team members, and pages.

• Age requirement: 18+

• Schedule: Generally scheduled 8 hour shifts in the range of 6:00 AM–6:00 PM, with flexibility for evenings, weekends, and holidays.

• On your feet: This is an active role - standing, walking, bending, and lifting up to 50 lbs, including overhead and floor‑to‑shoulder lifting, throughout your shift. Occasional use of ladders or step stools required.

• Tools you'll use: Pallet jack, forklift, box cutter, two- and six‑wheelers, hand‑held ordering device, computer, phone/intercom.

This job description isn't all-inclusive - team members may take on other related duties as the needs of the store evolve.