CVB Administrative Services Manager Job Grapevine area,Texas USA,Administrative/Clerical

CVB Administrative Services Manager in Grapevine, TX | This position requires a high degree of independent judgment and discretion to perform administrative management duties for senior executive level managers under general direction. The role encompasses full administrative duties, management of the Convention and Visitors Bureau’s assistants, and oversight of day-to-day operations across all CVB divisions. It demands strong management skills, independent thinking, and comprehensive knowledge of office procedures.

Essential

Functions

Supervises assigned staff and interns; makes arrangements, schedules appointments, and screens applications in the interview process using knowledge of appropriate guidelines, and hires employees. Evaluates skills and abilities, coordinates training, assignments, and work schedules. Organizes, evaluates, and expedites workload. Initiates follow‑up actions. Writes and conducts performance evaluations. Issues disciplinary action when needed.

Develops, analyzes, and implements administrative protocols and standard operating procedures. Directs and oversees administrative staff, ensuring that administrative services are operating smoothly in all CVB divisions; works with the CVB division heads on administrative needs.

Maintains records of needed office supplies. Coordinates regular maintenance of office equipment.

Assists with special events at the direction of the Executive Office such as the Mayoral Breakfast, the December Council and Board meeting, receptions, and other events.

Researches, complies with, and arranges administrative and statistical data. Monitors and approves payroll reporting for administrative staff. Oversees time‑off requests for administrative staff.

Prepares and reports on assigned projects, gathering necessary information and summarizing data and findings. Organizes and maintains department files including correspondence, minutes, projects, studies, and follow‑up on pending matters.

Assists and coordinates with Executive Assistant on special projects and programs as directed by the Executive Office.

Assists with the CVB Board monthly meeting process, assembles the agenda, produces the packets, assists Executive Assistant with preparation of supporting documents, and provides any special background materials and follow‑up directives from the meetings.

Acts as a liaison to CVB board members; coordinates board members’ activities and follows up on any special needs. Manages the Grants‑in‑Aid program.

Coordinates staffing of the CVB lobby for day‑to‑day business and special events. Supports lobby when necessary.

Assists with the year‑round coordination of the Texas Wine Tribute, working with staff and others to coordinate the event, including coordination with the caterer, decorator, and wineries.

Attends various meetings of divisions within the department. Prepares and distributes related paperwork to all pertinent parties. Transcribes and maintains files of notes made during all meetings attended.

Assists with and may coordinate staff recognition.

Assists with orientation for new CVB employees. Orders name tags, business cards, computer logons, etc. for new employees. Produces periodic updates and distributes to staff.

Maximizes budget and department resources effectively and keeps within budget constraints.

Performs related duties as directed when such duties are a logical and appropriate assignment to the position.

Regular and timely attendance is required for this position.

Interacts professionally and respectfully with the public, coworkers, and others in the course of daily work.

Required Skills

Excellent verbal and written communication.
Strong analytical skills.
Strong project and people management skills and an ability to plan, organize, and coordinate projects.
Comfortable working outside the comfort zone with a willingness to learn.
Team player capable of working in a fast‑paced environment with deadlines.
Ability to write clear and accurate reports and correspondence.
Proficiency in Microsoft Word, Excel, and Outlook.
Ability to provide excellent customer service, including a desire to help customers regardless of their circumstance.
Ability to effectively…


Increase/decrease your Search Radius (miles)



Job Posting Language