Administrative Project Coordinator

• 2-4 years of experience in administrative, operations, project coordination, or executive support roles
• Exceptional written and verbal communication skills
• Strong organizational abilities with meticulous attention to detail

• 2-4 years of experience in administrative, operations, project coordination, or executive support roles
• Exceptional written and verbal communication skills
• Strong organizational abilities with meticulous attention to detail

• 2-4 years of experience in administrative, operations, project coordination, or executive support roles
• Exceptional written and verbal communication skills
• Strong organizational abilities with meticulous attention to detail

• We proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software
• We're excited to grow our team by hiring a Client Ops Admin (Administrative Assistant) who will provide high-level administrative and operational support to the VP of Client Services and the Directors
• This role is responsible for optimizing executive productivity, coordinating cross-departmental activities, ensuring smooth operational workflow, and serving as a central point of communication for the leadership team

Support the leaders who help pharmacies nationwide! We proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring a Client Ops Admin (Administrative Assistant) who will provide high-level administrative and operational support to the VP of Client Services and the Directors. This role is responsible for optimizing executive productivity, coordinating cross-departmental activities, ensuring smooth operational workflow, and serving as a central point of communication for the leadership team.

The ideal candidate is proactive, detail-oriented, highly organized, and capable of handling sensitive information with professionalism and discretion.

• Act as the central point of contact between executives, internal teams, customers, and external partners
• Assist with planning and coordinating department initiatives, projects, and cross-functional activities
• Prepare dashboards, status updates, and operational summaries as requested
• Track and manage departmental deadlines, priorities, and deliverables
• Collaborate with Accounting to manage customer-leaving workflows, including verifying billing status, coordinating internal communications, and ensuring proper documentation
• Support change-of-ownership processes, including gathering required forms, updating internal systems, and maintaining accurate customer records
• Update and maintain customer fields in Zendesk related to departures, ownership changes, and account transitions to ensure accurate and timely data across teams
• Send welcome emails to new customers and ensure all onboarding steps are initiated promptly
• Coordinate with Sales and Fulfillment on hardware orders, including confirming order details, tracking fulfillment, and communicating any updates or issues

• 2-4 years of experience in administrative, operations, project coordination, or executive support roles
• Exceptional written and verbal communication skills
• Strong organizational abilities with meticulous attention to detail
• Ability to manage multiple priorities with minimal supervision in a fast-paced environment
• High level of professionalism, judgment, and confidentiality
• Proficiency with Microsoft Outlook, Teams, Word, Excel, PowerPoint, and shared document systems
• Familiarity with project management tools (e.g. Zendesk, JIRA) preferred
• Strong analytical and problem-solving skills