Customer Service Representative II
Job in
Grapevine, Tarrant County, Texas, 76099, USA
Listed on 2026-05-31
Listing for:
CRG
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
CRG is seeking a Customer Service Representative II for a client in the transportation and logistics industry. This role is responsible for supporting customers, business partners, and drivers while ensuring delivery issues and customer concerns are resolved quickly and professionally.
Schedule:
Monday–Saturday, 10:00 AM – 6:00 PM
Pay: $18.00/hour
Type:
Indefinite Contract
- Assist customers and business partners via phone and email
- Resolve customer issues and complaints in a professional manner
- Monitor delivery routes and shipment updates
- Process delivery changes and cancellations
- Scan and verify haul‑away documentation
- Diagnose and resolve service‑related issues
- Maintain accurate records and communication updates
- 1+ year of customer service or call center experience
- Experience handling high-volume phone and email communication
- Proficiency with Microsoft Office, including Word, Excel, and Outlook
- Strong organizational and multitasking skills
- Ability to work in a fast-paced environment and handle customer concerns professionally
- High school diploma or GED
- Experience in transportation, logistics, or supply chain environments
- Experience using business-related software applications
- Strong problem-solving and communication skills
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×