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Receptionist, Customer Service​/HelpDesk

Job in Grapevine, Tarrant County, Texas, 76099, USA
Listing for: Sewell
Full Time position
Listed on 2026-06-02
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Receptionist About Sewell:

Sewell Automotive Companies is a family-owned business founded in 1911. Our mission is to provide the best vehicle sales and service experience for our customers. We do this in a way that fosters the continuous improvement of our people and our company. We are a top-performing, thoroughly professional, and genuinely caring organization in all that we do. We have 21 dealerships and 8 collision centers located in Dallas, Fort Worth, Grapevine, Plano, McKinney, Houston, Austin, San Antonio, and Sugar Land.

Brands:

Audi BMW Buick Cadillac GMC Ineos Infiniti Land Rover Lexus Mercedes-Benz MINI Subaru

Responsibilities
  • Answer and assist a multi-line phone system
  • Direct customers to the appropriate department
  • Extend hospitality to all customers and associates
  • Support departments with can-do attitude
  • Manage the overall appearance of the showroom
  • Manage, organize, and track all customer paperwork
  • Demonstrate a “servant’s heart” by creating unique and personalized experiences
Requirements
  • High school diploma
  • A pleasant and inviting voice over the phone
  • Organization and attention to detail
  • Proficiency in all Microsoft Office products
  • Strong written and verbal communication skills
  • Luxury retail experience preferred
  • Experience in a fast-paced environment
  • Availability to work evenings and weekends
  • Ability to work well within a team
Benefits
  • Competitive starting compensation
  • Continuous education opportunities
  • World-class training and associate development
  • 401(k) with company match starting on day one
  • Medical, dental, and vision insurance
  • Tuition reimbursement for qualifying associates
  • Company-paid short-term disability
  • Life insurance and long-term disability options

Sewell Automotive Companies maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age over 40, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws.

EOE

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