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BDC & Customer Experience Specialist

Job in Grapevine, Tarrant County, Texas, 76099, USA
Listing for: Lithia & Driveway
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 30000 - 52000 USD Yearly USD 30000.00 52000.00 YEAR
Job Description & How to Apply Below

Lithia & Driveway is seeking a customer relations associate at Grapevine Honda to ensure our customers’ perspectives come first. You will observe, install, and train approved CRM processes at the assigned store(s) and work with the GSM/LSMS Coordinator to drive improvements.

Your role includes gathering accurate customer information for a retention database, staying informed about pricing, products, and promotions, and using phone and computer skills to increase appointments and customer

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