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Service BDC & Customer Experience Lead

Job in Grapevine, Tarrant County, Texas, 76099, USA
Listing for: Lithia Motors, Inc
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Grapevine Honda is seeking a Customer Relations Manager to lead the customer relations process at the Grapevine dealership. You will observe, install, and train approved CR processes to ensure the customer’s perspective remains front and center.

You will develop continuous improvement plans, gather accurate customer data for follow-up, and stay current on product info, pricing, and events to boost appointments, sales and retention.

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