Customer Care Team Lead: Coaching & Retention
Job in
Grapevine, Tarrant County, Texas, 76099, USA
Listed on 2026-08-02
Listing for:
Quenchwater
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Quenchwater is seeking a hybrid Customer Care Supervisor to lead a team focused on delivering exceptional customer experiences in Grapevine, Texas. This role emphasizes team development, operational excellence, and direct contributions to customer satisfaction metrics.
The ideal candidate has strong leadership skills, with over 3 years of experience in customer service, particularly in a contact center environment. Benefits include medical, dental, and career progression opportunities.
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