Director of Customer Operations & Experience
Job in
Grapevine, Tarrant County, Texas, 76099, USA
Listed on 2026-08-22
Listing for:
Flooret
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Flooret is building the leading consumer brand in flooring and seeking a Director of Customer Service to elevate our customer experience. You will oversee Customer Advisors and Support teams, unifying them into one high-performing Customer Operations organization at our Grapevine, Texas headquarters.
This role requires strategic thinking and hands-on leadership to improve every stage of the customer journey.
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