Field Service Representative

Eaton’s ES AMER ESS division is currently seeking a Field Service Representative located in Grapevine, TX. The expected annual salary ranges from $67,500 to $99,000. This figure is a general guideline; final compensation depends on experience, qualifications, and market considerations.

• Work on assigned projects for electrical equipment.
• Deliver technical solutions to customers.
• Perform less conventional complex engineering assignments such as equipment or product design, testing of materials, process studies, or research investigations.
• Display proficiency in Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, and Protection & Control Design.
• Generate timely and accurate service reports on work, product performance, and warranties.

• Guaranteed 40‑hour base pay, eligible for overtime and travel premiums.
• Career growth, mentorship, and safety training.
• Company vehicle, toolkit, and phone.
• Tuition assistance for ongoing learning.
• Leads program with bonus pay.
• Opportunities across 32 service branches.

• High School Diploma or GED equivalent or higher with a minimum of 2 years of electrical or mechanical industry experience, or completion of an accredited trade school or program with 5 or more years of experience evaluating and servicing electrical distribution or control systems.
• Must be able to work in the US without corporate sponsorship now or in the future.
• No relocation offered; candidates within a 50‑mile radius are considered. Active‑Duty Military Service members are exempt from the geographical limitation.
• Must have a valid driver’s license.

• Bachelor’s degree in Engineering from an accredited institution.
• Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems.
• Electrical or General Contractor’s License.
• Professional Engineering License.
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
• Experience performing power quality measurements, troubleshooting, analysis, and protective relays.
• NICET/NETA certification.

• Successfully complete and maintain compliance with Eaton’s safety program, including the EESS Qualified Electrical Worker (QEW) program and any required annual re‑certifications.
• Submit to periodic customer‑required background and drug screenings.
• Work variable hours, including nights, weekends, and travel within the district, state, region, or country based on customer requirements.
• Drive an Eaton vehicle and obtain a Department of Transportation (Use the "Apply for this Job" box below). qualification if required.
• Understand 3‑phase power systems and low, medium, and high voltage power distribution equipment.
• Practice electrical safety measures.
• Perform physically demanding tasks: stand, walk, stoop, squat, kneel, reach, lift, carry, push, pull, and use hands to handle equipment. Frequently required to climb and regularly required to lift or carry up to 50 pounds; occasionally required to handle greater loads with assistance.
• Work in extended distances, extreme weather, and high noise levels as needed.
• Obtain and maintain a valid TWIC card.
• Proficient with hand and power tools for equipment assembly.
• Strong computer, problem‑solving, and logical thinking skills.
• Work well under time constraints and stressful situations.
• Explain technical problems and solutions and collaborate effectively with the team to meet project deadlines.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of age, color, disability, marital status, national origin, gender, gender identity, genetic information, race, religion, sexual orientation or any other status protected or required by law.