Service Engineer; Telematics & Electrical System Specialist

Service Engineer (Telematics & Electrical System Specialist)

Grapevine, TX, USA

Posted Friday, August 7, 2026 at 6:00 AM

For Earth For Life

Company Overview

Kubota Tractor Corporation (KTC) is a market leader in agricultural, construction, turf, and utility equipment, recognized for engineering excellence, product durability, and a strong commitment to supporting the people who build and sustain communities across North America.

About the Role

The Telematics & Electrical System Specialist will analyze,report,andtake actionontheinterfacing between machine and technology to improve productconnectivityandmaintaincustomer satisfaction.

Additionally, the role willprovidetechnical,product and systems guidance to other members of theKubota Machine Care  Center (MCC) based on extensive knowledge and experience.

What You'll Do

This position does the following in accordance with all applicable Federal, State, and local laws / regulations and the Company's policies, procedures, and guidelines:

• Provide technical support to Kubota dealers and other Kubota departments and entities via phone, on-line systems and messages, and on-site visits. Attempt to resolve concerns during the first contact. Report on recommendations and actions.
• Provide technical and operational guidance to other members of theMCC.
• Independently and as a group contributetokey projects and/or key functions of theMCC, such asthe
  
  Predictive
  
  Failure,Machine Health,Telematics
  
  InterfacesandAI based service agents.
• Work with machine CANbussystems to aid indeterminingroot cause analysis and failure prediction.
• Develop plans of action to resolve specific failure modesutilizingtelemetry data.
• Informdealerand company personnel about service concerns and/or solutions via Service Bulletins, Top Issues, telephone conversations, Call Records, and other forms of communication.
• Provide training to dealers, co-workers, and other company staff on products, Kubota systems, and servicing methods.
• Support Kubota’s Sales Organization at both internal and external Company events, addressing product complaints and field product questions.
• Through self-training, continually increase product knowledge using Technical Service Reports, Service/Sales Bulletins, Call Records, Engineering Releases, and other available resources. Activelyparticipatein available technical training.
• Monitor and research product developments in the market and report as appropriate.
• Conduct other activities related to this position as assigned by management
• Other duties as assigned by management

What We Are Looking For

• Bachelor’s degree in Engineeringor related fieldexperiencerequired.
• At least 3 yearsof providing technical support experience required.
• At least 3 years of experience within the areas of machine CAN bus networks and protocols(J1939, KWP
  2000, UDS, etc.).
• Strong written communications skills to explain technical concepts, report on technical investigations.

Physical Requirements

Must possess sufficient mobility and physical reflexes to function effectively in an office environment and perform the duties outlined above.

• Health & Wellness Benefits
  - Medical, dental, and vision coverage; company-paid life and disability insurance;
  Health Savings Account (HSA);
  Flexible Spending Accounts (FSA); and Employee Assistance Program (EAP).
• Financial Security - 401(k) plan with company match and discretionary profit-sharing contribution, plus optional supplemental life insurance.
• Paid Time Off & Leave Programs
  - Vacation, sick time, paid holidays, parental leave, and additional leave options.
• Work-Life Balance
  - Flexible scheduling, remote/hybrid work opportunities (where applicable), Employee Assistance Program (EAP), and pet benefits.
• Professional Development
  - Training programs, tuition assistance,…