Remittance Processing Specialist II

Summary

The Bank Operations team at BOKF drives smooth financial transactions and innovative infrastructure modernization. They excel in system integration, secure data handling, and fostering a collaborative workplace. By prioritizing risk mitigation alongside regulatory compliance, operational resilience, and cost‑effective management, they fuel the bank's growth and success.

The Remittance Processing Specialist II is primarily responsible for the daily processing and packaging of remittance accounts. This role functions by receiving, sorting, and opening mail sent to a remittance center. This role may involve tasks up to and including the processing of deposits according to the customer specifications; balancing payment transactions and performing data entry for data analysis and billing purposes;

and performing "start of day" and "end of day" procedures.

• You will ensure mail-in deposits are received and staged for pre-processing according to schedule.
• You will sort and open remittance payment envelopes by hand or automated equipment based on payment type.
• You will scan payment coupons and checks, ensuring image quality meets customer and Check 21 standards.
• You will review and correct data from the imaging process, ensuring remittance amounts balance.
• You will produce and send reports detailing payment information, following customer specifications and courier instructions.

This level of knowledge is normally acquired through completion of a high school diploma (or equivalent) and a minimum of 2 years of experience in accounts receivables or remittance processing operations (or similar role).

• Attention to Detail – ability to identify discrepancies and ensure all remittance documents are correct.
• Strong verbal and written communication skills.
• Effective organizational skills to include prioritization, time management, and succeeding in a fast‑paced environment.
• Problem solving – ability to troubleshoot and resolve issues in role.
• Basic knowledge of accounting principles, banking regulations and compliance.
• Confidentiality and Data Security – ability to handle confidential information and maintain data security protocols.
• Technical proficiency in Microsoft Office applications, common financial software systems, and other related software.
• Intermediate knowledge of mail from BSA, AML, HIPAA, and PCI Compliance.
• Intermediate knowledge of remittance operations and equipment i.e. MPE extractor, Opex 50, OPEX 2200/3690/7200 and a variety of document scanners.

Office – 40 lbs.

Discretionary

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.