Medical Office Receptionist Float – Family Care Clinic

Medical Office Receptionist Float – Family Care Clinic – Full-Time, Days

Bring your passion to Texas Health so we are Better + Together

• Work location:
  
  1280 South Main Street, Grapevine, TX 76051
• Work hours:
  
  Full Time, 40 hours weekly, Monday – Friday, 7:30am – 5:00pm
• Primary clinic hours are 7:30am-5:00pm; coverage at other clinics may require start times as early as 7:00am

• Travel: 75% to Colleyville, Flower Mound, and Coppell clinics as needed (mileage reimbursement provided)

• Patient-focused Clinic
• Growth Opportunity within the Company
• Team environment

• High School Diploma or equivalent (required)
• Six months Medical Office Experience in a Clinic (required)
• Six months Customer Service experience in a Clinical Setting or Office Environment (required)
• Knowledge of insurance authorization/billing requirements
• Demonstrated strong customer service and communication skills
• Organizational and time management skills
• Proficient computer skills
• Knowledge of clinic procedures and regulatory requirements
• Possess a strong work ethic and a high level of professionalism
• A team player who handles multiple projects simultaneously in a fast paced environment

• Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Conducts all functions associated with patient check-in and patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
• Answers phone calls and directs them appropriately.
• Schedules and confirms appointments according to office guideline.
• Obtains accurate patient and verifies insurance information and prior authorization, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials (e.g. , referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepares charts for patient appointments making sure all necessary information is complete.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time‑of‑service payment.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
• Performs other duties as assigned.

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program and several other benefits.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.