Medical Office Front Desk Lead – Family Care, Full-Time, Days

Medical Office Front Desk Lead

Fast-paced, high-volume clinic is looking for top skilled Medical Office Front Desk Lead

Work location: 1600 West Northwest Highway
- Suite 100 Grapevine, TX 76051

Work hours: Full Time, 40 hours weekly, Monday
- Friday (730am - 430pm)

• Patient-focused Clinic
• Growth Opportunity within the Company
• Team environment

• High School Diploma or equivalent (REQUIRED)
• 4 Years Billing experience in a Healthcare organization (REQUIRED)
• 4 Years Office experience (REQUIRED)

• Delivers care to patients utilizing the Medical Office Front Desk Lead Process
• Acts as a team lead to schedule work and ensure timely and accurate billing activities.
• Coordinates with clinical staff to obtain charge information for all patients.
• Codes procedures performed and diagnosis on charge.
• Acts as a resource for Practice Managers and Physicians with denials and coding questions.
• Coordinates copies of medical documentation with physician charges to support billing to third-party payers.
• Resolves complex patient billing inquiries and problems.
• Conducts all functions associated with patient check-out including pricing services, collecting payment, and scheduling follow-up appointments.
• Completes payment and benefit verification on all patients in accordance with practice policies.
• Coordinates scheduling with that of the practitioner’s schedules to ensure proper coverage of patient appointments and out-of-office calls.
• Works with Practice Manager to facilitate training of new hires and other training initiatives.
• Performs other duties as assigned.

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment.