Attendant, Room - Hotel Vin

Summary

To clean all areas of the hotel thoroughly, with the key aim of enhancing the guest experience by maintaining excellent standards of hotel cleanliness. Responsible for reporting any maintenance problems and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

• Clean and disinfect assigned guestrooms including bathrooms; dust furniture; vacuum carpeting, area rugs, draperies and upholstered furniture; make beds and change sheets; sweep, mop and wash floors; pick up debris and empty trash containers. Spot‑clean walls and doors as required. Tidies guests’ personal belongings as needed. Clean public spaces as necessary.
• Restock towels and all supplies that are needed in the rooms. Replace facial, toilet tissue and bathroom amenities in correct amount and location.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and company safety/sanitation requirements.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Maintain cart and linen rooms in a safe and orderly fashion.
• Report all maintenance problems for guest satisfaction.
• Be responsible for keys assigned to them.
• Turn in all lost and found articles to the housekeeping office to be logged.
• Comply with all company policies and procedures, including all safety and sanitation policies. Work in a safe manner when handling heavy loads or heavily soiled linen, including using PPE.
• Report accidents, injuries, and unsafe work conditions to manager.
• Ensure uniform and personal appearance are clean and professional.
• Understand the emergency procedures for the housekeeping department and the entire hotel.
• Be available to work evenings, weekends, and/or overtime as required.
• Additional tasks and responsibilities may be assigned at the discretion of the manager. Tasks may also be added or revised based on the volume of business and the need to complete work at the present time.

• Desirable: fluency in English.
• Organizational skills.
• Ability to follow instructions accurately.
• Ability to work with a minimum of supervision.
• Ability to maintain excellent attendance and punctuality.
• Ability to be well groomed, clean and neat.

• Previous housekeeping experience helpful.

• Perform strenuous activities such as standing for extended periods (over 4 hours a day); walking (over 4 hours a day); stooping, bending, kneeling, crouching, pushing, pulling, twisting (over 4 hours a day); and manipulating large and small objects.
• Carry or lift 50 lbs.
• Fast-paced work environment.

Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job may involve working:

• Under variable temperature conditions (or extreme heat or cold).
• Around fumes and/or odor hazards.
• Around dust and/or mite hazards.
• Around chemicals.
• Around bio‑hazards.

• Closed‑toe, non‑canvas and non‑skid‑soled shoes.

This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.