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Guest Services Agent
Job in
Grapevine, Tarrant County, Texas, 76051, USA
Listed on 2026-07-08
Listing for:
Highgate Hotels
Full Time
position Listed on 2026-07-08
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Greet and welcome guests at the Front Desk per hotel standards;
Operate the PBX console and relay hotel information to guests;
Answer guest inquiries about services, facilities, and hours of operation;
Handle check-ins and checkouts in a friendly, efficient manner;
Balance and prepare shift paperwork and maintain a clean work area
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