Guest Experience Agent - Front Desk & VIP Services
Job in
Grapevine, Tarrant County, Texas, 76099, USA
Listed on 2026-08-10
Listing for:
TEXAS WESTERN MANAGEMENT PARTNERS
Full Time
position Listed on 2026-08-10
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Hotel Front Desk, Customer Service Rep
Job Description & How to Apply Below
TEXAS WESTERN MANAGEMENT PARTNERS is seeking a motivated hotel front desk associate for Hilton Garden Inn DFW North Grapevine. You will check guests in and out, handle reservations, upsell room rates, and coordinate with the reservation center to ensure smooth arrivals.
You will answer calls promptly, process payments, provide information on local attractions, and assist with breakfast service and housekeeping coordination as needed while maintaining a courteous, professional image.
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