Network Support Specialist

Network Support Specialist

Location: Grapevine-Colleyville ISD Technology - Grapevine, Texas

Job : 5737123

Final date to receive applications: Posted until filled

Posted: May 26, 2026

Starting Date: To Be Determined

Primary

Purpose:

Support the installation, maintenance, support, monitoring of the district LAN/WAN and other connected services as needed.

Minimum Education / Certification: 2+ years of college or experience in a related field preferred

Special Knowledge /

Skills:

• Knowledge of WAN/LAN-based TCP/IP.
• Knowledge of Cisco Meraki Wireless Networking and Protocols.
• Knowledge of APC battery systems.
• In-depth knowledge of Windows Operating Systems, Win
  10 and above, and Apple Operating Systems OS X and above.
• Experience supporting and troubleshooting Cisco Layer 2 Switch IOS’s.
• Experience with/understanding of Cisco Layer 3 Switches and Routers.
• Experience configuring network devices, APC Battery backup, and other devices as required/needed.
• Ability to work effectively with Technology and other District personnel.
• Perform all job functions with a high degree of accuracy.
• Ability to follow oral and written instructions and make sound, independent decisions when necessary.

Minimum Experience: Two years working with WAN/LAN networks and troubleshooting and repairing network issues for Windows PCs, Chromebooks, Macs, Printers, iPads and other network‑connected devices.

Manage projects, tasks, tickets, as assigned in a timely manner.

• Ensure that appropriate/correct communication protocols (e.g., TCP/IP) and hardware connectivity topologies are correctly utilized across the WAN.
• Provide on‑site installation, troubleshooting, and problem resolution of network hardware connectivity for campus administrative/instructional users.
• Provide on‑site installation, troubleshooting, and problem resolution of APC battery backup systems.
• Provide on‑site installation, troubleshooting, and problem resolution of network software connectivity for campus administrative/instructional users.
• Support District‑wide wireless networks as needed.
• Maintain confidentiality of and a fiduciary approach toward all departmental and district information, data, forms, etc. (i.e., normal/confidential memos/correspondence within department/District, passwords, payroll/personnel information, student information, etc.).
• Work collaboratively with Network and Systems Engineers to ensure a team approach to District LAN and WAN systems.
• Perform other duties/assignments as assigned by supervisors.
• Take the initiative to develop needed professional skills appropriate to job assignments.

Full‑Time

• Citizenship, residency or work visa required.