Laptop Repair Technician

Laptop Repair Technician
- Grapevine, TX 76051

The Entry-Level Laptop Technician will be responsible for providing computer diagnostics and repairs.

Essential Duties and Responsibilities:

Daily Responsibilities The primary responsibility of a computer technician is to diagnose and repair laptops.

Perform tasks such as installation, diagnosis, repair, and maintenance of computers.

Manually examine and repair computer hardware and peripheral components.

Troubleshoot computer systems both hardware and software

Take apart and re-assemble computer components and parts.

Analyze failed equipment according to established methods or procedures and determine whether the equipment is repairable

Resolve hardware technical issues within time schedule and provide the break and fix solution using an in-house system

May manually set up computer systems and hardware, and install or re-install software programs for computer users.

Handled complex and escalated repairs.

Will work on “aged  and “dog” units.

Perform other duties as assigned.

Warehouse Efficiencies Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.

Keeps warehouse organized and clean at all times.

Team Building/Leadership Responsible for maintaining a positive work environment while supporting the company’s culture.

Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.

Essential

Skills:

The job requires the ability to clearly organize and categorize work priorities to complete your work.

Critical analysis and complex problem solving

Requires demonstrated ability to read and follow written instructions and ideas.

Job requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools.

Must be hands-on and have the ambition and drive to succeed - “Makes things happen”.Must be goal-oriented and accustomed to achieving results through teamwork.

Needs the ability to reach daily Units p/Hour metrics
- Minimum KPI Standards of 1.50 or above (able to meet within 90 days of employment).

Education and/or Experience ;

Should have solid 1 or more years of repair experience

Experience with proper teardown & reassembly of laptops and netbooks

Hardware diagnosis and repair

Multi-part repair and replacement

Experience in a production-based environment

Strong Operating Systems troubleshooting knowledge and software loads

Working knowledge in repairing all OEM’sHardware failure diagnosis & repair

Work Location:

Grapevine, TX 76051