Senior Manager, Store Systems Software

At Game Stop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible.

Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Job Description:

The Senior Development Manager operates independently leading a technical team focused on designing and developing features for applications used by store associates across 2,000+ retail locations. This role oversees team performance, manages project deliverables, and collaborates closely with business stakeholders and cross‑functional IT groups. Additionally, the Senior Development Manager is responsible for establishing and refining processes that ensure the delivery of high‑quality solutions, while maintaining exceptional service standards for both store associates and key stakeholders.

This position sits onsite 5 days a week in Grapevine, TX.

• Establish and monitor project objectives, resource leveling, timelines, milestones & deadlines ensuring all project deliverables are met according to schedule and accepted by customers to ensure smooth project transition and operational status.
• Work with business partners to clarify, scope and prioritize their requests for enhancements and modifications.
• Ensure that all projects meet Game Stop security requirements and testing.
• Manage the software development lifecycle and technical risks throughout all projects inclusive of ongoing operational costs.
• Ensure/facilitate communication with other cross functional teams.
• Identify opportunities for improvement and make constructive suggestions for change.
• Stay at the leading edge of evolving industry standards and practices
• Demonstrate the core leadership behaviors expected at Game Stop, including a strong results orientation and a clear bias for action. Demonstrate high emotional intelligence, maturity, and professionalism; foster a culture of constructive feedback; maintain a consistently high service mindset; and uphold unwavering commitments to diversity, inclusion, respectful collaboration, and integrity.
• Actively build the capability of others through relevant, timely balanced feedback; coaching and teaching, encouraging mentoring relationships; and using recognition and rewards to reinforce desirable behaviors
• Create and sustain a work environment that encourages a productive balance between entrepreneurial thinking and risk management.

• Strong project planning skills with the ability to effectively organize, prioritize, and manage responsibilities to meet tight deadlines in fast-paced, multi-priority environments.
• Proven capacity to stay composed and productive in high-stress environments, responding in ways aligned with team and organizational expectations.
• Ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease.
• Ability to understand and apply basic software implementation methodology concepts.
• Possess desire for continued development and growth.
• Proficient ability to communicate effectively with others using written and spoken English including the ability to provide clear, constructive feedback to team members.
• Ability to effectively coach, develop, retain, train, hire, and discipline others to produce and maintain a successful team.
• Knowledge of Agile software development principles and practices preferred.
• Knowledge of Retail Systems and processes preferred.
• Consistently demonstrates a commitment to Game Stop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.
• Bachelor’s degree from an accredited program in Information Systems, Computer Science or other related field or…