Assistant Community Manager - Terrawood

Company Description

Preferred Apartment Communities combines expertise with a people-first approach, delivering consistent care and communities that feel like home. Our mission is to provide exceptional living experiences for our residents while building a workplace where our associates feel supported, inspired, and prepared to grow.

Guided by the belief that we should always be better today than yesterday, we champion continuous improvement across every level of our organization. Through operational excellence, strategic partnerships, and a people-focused approach, we strive to be good neighbors to our residents, to each other, and to the communities we serve.

Job Description

Responsibilities:

• Act as supervisor when the Community Manager is absent, attend meetings on their behalf, and complete assigned special projects.
• Manage all leasing functions including tours, traffic entry, prospect follow-ups, application processing, and maintaining required conversion ratios.
• Provide responsive customer service by handling walk-ins, calls, internet leads, resident concerns, and resolving issues within 24 hours.
• Conduct daily property inspections to ensure cleanliness, prepare units for showings/move-ins, and coordinate turnkey and maintenance needs.
• Oversee move-in and move-out processes including scheduling, file preparation, unit inspections, and minimizing rent loss.
• Handle rent collection and delinquency through daily deposits, issuing late/demand letters, managing returned checks, and filing dispossessory actions.
• Process administrative and financial paperwork such as invoices, payables, billing residents, maintaining logs, and verifying vendor statements.
• Support overall operations by shopping competitors, reviewing financials, participating in grounds walks, maintaining key control, and completing additional assigned duties.

Qualifications

Requirements:

• Multi-family property management experience.
• Valid driver's license (free from major moving violations) and dependable transportation.

Additional Information

What We Offer:

• Expected pay rate of $24.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Generous PTO program
• 13 paid holidays plus 3 floating holidays and paid volunteer day
• Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
• 401k with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company-paid employee assistance, mental health, and wellness programs

Preferred Apartment Communities is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.

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Preferred Apartment Communities is proud to be a US EPA ENERGY STAR® Partner.