Retail Supervisor LEGOLAND Discovery Center Dallas

Retail Supervisor - LEGOLAND Discovery Center Dallas

What You’ll Do:

In this exciting leadership role, you will:

• Lead from the Retail floor, providing example-based, shoulder-to-shoulder leadership
• Deliver outstanding guest care aligned with Guest Obsession standards
• Motivate, coach, and develop team members to reach their full potential
• Deliver engaging daily team briefings and maintain clear communication
• Support daily operations and ensure all positions are effectively covered
• Uphold the highest retail standards of safety, presentation, and guest service
• Empower the team to confidently handle service recovery moments
• Monitor Retail guest-facing areas and help enhance the overall experience
• Provide feedback to drive performance and maximize sales opportunities
• Assist with scheduling, training, and performance support
• Support Duty Manager shifts overseeing attraction-wide operations
• Encourage new ideas and innovation to improve the business

To thrive in this role, you’ll need:

• High school diploma or GED
• At least two years of supervisory experience in a high-volume Retail environment
• Strong leadership and communication skills
• A calm, confident approach in a busy, high-energy setting
• Excellent guest service and problem-solving abilities
• Sales awareness and attention to detail
• Comfort working with POS or computerized systems
• The ability to multitask and stay organized

Most importantly — a positive attitude and passion for creating amazing guest moments!

The LEGO Group is highly committed to equal employment opportunity and equal pay and encourages applicants from all backgrounds to apply. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

USD $20.00/Hr.