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Bi-lingual - Distribution Center Supervisor

Job in Grapevine, Tarrant County, Texas, 76099, USA
Listing for: Solo Brands
Full Time position
Listed on 2026-07-27
Job specializations:
  • Management
    Operations Management, Supply Chain / Intl. Trade
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

The Bi-lingual Distribution Center Supervisor serves as the execution arm of senior leadership, owning floor-level performance at the Grapevine, TX distribution center across all fulfillment functions while operating in full alignment with strategic direction set above. This role owns daily implementation, people accountability, and operational rhythm that brings our vision to life.

The right candidate is a disciplined, startup-ready operator who grows and develops teams, drives consistency, and serves as the trusted on-site partner to senior leadership.

CORE RESPONSIBILITIES

Inbound

  • Manage inbound freight receipt, vendor PO processing & transfer handling
  • Enforce ASN accuracy & dock-to-stock SLA targets
  • Uphold receiving quality standards: damage inspection, quantity validation & system reconciliation

Outbound

  • Execute daily DTC, retail replenishment (EDI/non-EDI) & B2B wholesale fulfillment
  • Own daily wave planning & labor deployment against carrier cutoffs
  • Ensure routing guide, manifest & shipment documentation compliance

Returns & Etching Team

  • Manage end-to-end returns: receipt, grading, disposition & restocking
  • Own etching/personalization capacity planning & scheduling
  • Track return reason codes & quality trends; escalate findings upward

Systems

  • Execute hiring, onboarding & development activities in alignment with senior leadership direction
  • Build performance culture through coaching, feedback & accountability
  • Author & maintain SOPs; surface policy-level changes to leadership
  • Produce SITREPs & KPI reporting to inform leadership decisions
  • Execute CI initiatives within approved scope; escalate cross-functional impact items to leadership
KEY METRICS OWNED
  • Dock-to-Stock Cycle Time
  • Order Cycle Time & On-Time Ship Rate
  • Pick/Pack Accuracy Rate
  • CPU Tracking & Variance Reporting by Department
  • Returns Processing Throughput
  • Etching Defect Rate & Capacity Utilization
  • Team Onboarding Completion & Retention Rate
QUALIFICATIONS
  • 2+ years single-site DC/fulfillment ops management
  • Retail & B2B - EDI, routing guide compliance, wholesale operations
  • Team Leadership of 10+ employees
  • Systems - WMS Ship Hero, Net Suite WMS, or equivalent
  • Startup Fit Builds structure in ambiguous, high-growth environments
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