Auditor - Out of Box - Mid Shift

Summary

The OBA Auditor is responsible for the inspection, testing, and verification of various customer devices within the Whole-Unit-Repair Depot Rushmore.

Daily Responsibilities – 90%

• Perform visual inspections:
  • Assembly issues
  • Missing screws
  • Missing labels
  • Defective plastics
• Perform software/hardware testing:
  • Windows (7, 8, 8.1, 10, & Enterprise)
  • ChromeOS
• Perform documentation verification:
  • Traveler Form and physical unit verification
  • Customer problem description
  • Technician repair action
  • Presence of accessories
• Require 75-85 inspected units within an eight-hour period.
• Require 100% pass rate through shipping.
• Must be able to adjust to performing a variable lot‑sample audit of work product ranging from 33%, 50%, and 100%.
• Must be available to work overtime hours and additional hours are expected on Saturdays (7:00am-3:15pm), unless otherwise notified.

5% of job

• Builds and maintains a work environment that is positive and is supported by open feedback and two‑way communication at all levels.
• Keeps workspace organized and clean at all times.

5% of job

• Responsible for maintaining a positive work environment while supporting the company's culture.
• Responsible for fostering a healthy and safe work environment, focusing on the well‑being of all associates.

• High school graduate or equivalent.
• Should have 0 1 years experience in repair depot or quality control fields.
• Basic knowledge of Windows-based operating systems is required.

• Pays close attention to detail to identify order discrepancies and resolve issues with variances.
• Must be able to remove devices from packaging and repackage without causing damage.
• Must be able to transport devices between departments and to outbound shipping stations.
• Needs ability to focus on detail and work under pressure.
• Ability to take initiative and work independently.
• Must be hands‑on with ambition and drive to succeed - makes things happen.
• Must be goal oriented and accustomed to achieving results through teamwork.
• Must have good time management skills.
• Must be a fast learner and have good retention and memory.

• Shows determination to achieve excellent results.
• Finds better ways.
• Demands top performance.
• Inspires commitment.

Must be able to tolerate moderate to high noise levels in a repair depot environment. Individuals may need to stand for an extensive period of time while working; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 30 pounds.

SMS Info Comm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture.