Tech - OBA - Mid -Shift - CUQ
Job in
Grapevine, Tarrant County, Texas, 76099, USA
Listed on 2026-07-21
Listing for:
Sms Infocomm Corporation
Full Time
position Listed on 2026-07-21
Job specializations:
-
Quality Assurance - QA/QC
Quality Engineering, Quality Control - QC Analysts/Managers, Production QC/QA
Job Description & How to Apply Below
Summary The OBA Technician is responsible for the inspection, testing, and verification of various Dell devices and processes within the Dell whole-unit-repair depot.
Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.
Daily Responsibilities Inspect devices (primarily laptop/Chromebook) repaired by production team Assess the technicians repair actions to ensure the appropriate actions took place
Attempt to reproduce the customers reported failure to ensure issue(s) are resolved
Test for any additional functional/visual/internal related failures
Follow system driven OBA sampling plan Provide detailed failure information for any devices that do not meet expectations in shop floor system for data analysis purposes for creation of corrective actions
Highlight opportunities for improvement within the OBA process to quality management
Follow defined procedures without colleague driven deviations (essentially, ability to avoid direction/influence on processes/procedures from departments outside of quality management).Educations and/or Experience High school graduate or equivalent
Basic Knowledge of Windows Based operating systems is required.
Needs previous or current repair technician experience.
A+ certified preferred or equivalent repair experience with laptops and/or Chromebooks.
Must have demonstrated technical competency.
Essential
Skills:
Pays close attention to detail to identify order discrepancies and resolve issues with variances.
Needs ability to focus on detail and work under pressure.
Ability to take initiative and work independently.
Must be hands-on with ambition and drive to succeed - Makes things happen.
Must be goal oriented and accustomed to achieving results through teamwork.
Must have good time management skills.
Must be a fast learner and have good retention and memory
Competencies:
Shows determination to achieve excellent results
Strong attention to detail
Strong punctuality and reliability/attendance
Ability to communicate effectively
Willingness to work overtime weekdays as needed;
Saturday overtime may be required at times
Working Conditions Must be able to tolerate moderate to high noise levels in a repair depot environment. Individuals may need to stand for an extensive period of time while working; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 25 pounds.
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