Support Associate III
Listed on 2026-02-28
-
Retail
Retail Sales, Retail Associate/ Customer Service, Retail Support, Customer Service Rep
Overview
Kate Spade New York is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Kate Spade New York is part of the Tapestry portfolio and is committed to optimism, innovation, and inclusivity.
Job Title:
Support Associate
Primary
Purpose:
The successful individual will leverage their proficiency in retail to support store operations and merchandising.
- Manage and process inbound deliveries in a timely manner; monitor to prioritize the daily workload.
- Ensure proper organization and accessibility of merchandise.
- Be knowledgeable of stock including quantity, how many units are on hand, and what is and is not selling.
- Support floor moves and ensure selling floor is stocked throughout the day.
- Conduct price changes and markdowns as necessary.
- Maintain overall cleanliness and organization standards on the selling floor, in the stockroom, and offsite.
- The accomplished individual will possess: willingness to work in and promote a team-oriented environment; strong communication and interpersonal skills; ability to multi-task, be results-driven, and flexible to change.
- Minimum 1-2 years of experience in a retail environment or as a stock associate; high school degree preferred.
- Must be available to work store schedule, including evenings, weekends, and holidays.
- Ability to frequently lift and carry boxes weighing up to 60 pounds.
- Ability to load boxes in and out of delivery trucks (offsite/warehouse).
- Must be able to work effectively under pressure in a high-energy and high-traffic environment.
- Standing for extended periods; able to stoop, kneel, and crouch as needed.
Our Competencies for All Employees
- Courage
:
Provides current, direct, complete, and actionable feedback; addresses issues promptly and directly; is not afraid to address problems. - Creativity
:
Generates new and unique ideas; connects unrelated notions; adds value in brainstorming settings. - Customer Focus
:
Meets internal and external customer expectations; uses customer information to improve products and services; builds trust and relationships. - Dealing with Ambiguity
:
Adapts to change; works with incomplete information when needed; handles risk and uncertainty effectively. - Drive for Results
:
Consistently exceeds goals; remains focused on bottom-line results. - Interpersonal Savvy
:
Relates well to all kinds of people; builds rapport and constructive relationships; uses diplomacy and tact. - Learning on the Fly
:
Learns quickly in new situations; open to change; analyzes successes and failures for improvement; quickly grasps new concepts.
- Strategic Agility
:
Anticipates future trends; articulates visions and strategies; plans for competitive outcomes. - Developing Direct Reports and Others
:
Provides challenging tasks and development discussions; supports career goals and development plans. - Building Effective Teams
:
Fosters collaboration and open dialogue; emphasizes team success and belonging.
Kate Spade is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications and requirements of the position, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally protected basis.
Americans with Disabilities Act (ADA)
Tapestry will provide reasonable accommodation for disabilities or religious beliefs. To request accommodations to complete the application process, please contact Tapestry People Services at or e
Visit Kate Spade at
Work SetupBASE PAY RANGE $15.00 TO $17.50 per hour
* Tapestry will comply with minimum wage requirements and applicable pay laws based on city, county, and state regulations.
General Description of All Benefits:
Our company offers health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees may enroll in the 401(k) plan and take paid time off for wellness and vacations. For additional information about benefits, see the U.S. Store Compensation & Benefits page.
General Description of Other Compensation:
Eligible employees may receive product discounts and incentive compensation.
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