Retail Operations and Visual Merchandising Specialist

Summary Solo Brands is made up of 4 distinctive brands:
Solo Stove, Chubbies, ORU Kayak, and ISLE. Our company is built around enhancing and creating experiences that form memories and connections to people, places and the natural world. We offer creative and emotional lifestyle products that help our customers create memories. Solo Brands is about Designing Good, Doing Good and Being Good so it can Create Good one good moment at a time.

Good moments. Good memories. Good products. So you can create a good life.

We're looking for a Store Operations & Visual Merchandising Associate to bring our retail experience to life-balancing strong visual execution with smooth day-to-day operations and thoughtful team support.

This role is equal parts creative and operational. You'll be responsible for executing compelling in-store product presentations, supporting store operations, and helping guide store teams to deliver a best-in-class customer experience. You'll work closely with Store Managers and cross-functional partners to ensure our stores look great, run well, and feel even better.

Duties and responsibilities

* Execute in-store visual merchandising and floorsets to deliver compelling, onbrand product presentation
• Support rollout of visual guidelines, product launches, and marketing initiatives across stores
• Ensure consistency and quality of visual execution through store visits, feedback, and ongoing communication
• Adapt visual merchandising and product presentation based on store performance and inventory needs
• Support new store openings, including fixture setup, product placement, and operational readiness
• Manage day-to-day store operations support, including inventory flow, backstock organization, and stockroom standards
• Coordinate facilities, vendor relationships, and store supplies (fixtures, signage, repairs, utilities) within budget
• Partner with Store Managers to identify and resolve operational gaps and improve in-store execution
• Support onboarding and training of store teams in visual standards, operations, and customer experience
• Ensure strong and consistent execution of visual, operational, and customer experience standards across all stores

Qualifications

● 2-3+ years of experience in retail, visual merchandising, or store operations (apparel or lifestyle brand preferred)
● Strong understanding of visual merchandising principles and retail KPIs (conversion, AOV, etc.)
● Ability to execute creative ideas while staying practical and results-focused
● Comfortable giving direct feedback and navigating challenging conversations with team members or external partners
● Experience managing or coordinating with external vendors is a plus
● Strong organizational skills and ability to manage multiple priorities at once
● Collaborative mindset with the ability to work cross-functionally
● Proactive problem solver with a hands-on approach
● Proficiency in tools like Canva, Adobe Illustrator, and Excel is a plus Additional Details
• Travel required for store visits and new store openings
• This role sits within the Retail team and works closely with Store Operations, Merchandising, and Brand Marketing