Front End Coach

Position Summary

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, and ensuring customer needs, complaints, and issues are successfully resolved.

Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high‑quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit‑Loss) statements, managing and assisting in budgeting, forecasting, and controlling expenses, ensuring they are indexed to sales. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Implements action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring, assigning duties, setting clear expectations, providing recognition, communicating expectations consistently, and developing qualified associates to meet staffing needs and achieve company growth potential. Creates a culture of belonging, supports diversity, and promotes a positive workplace environment. Ensures compliance with company policies and procedures and upholds the Open Door Policy.

Acts with integrity, maintains highest standards of ethics and compliance, and models Walmart values. Supports Walmart’s goal of becoming a regenerative company by positively impacting associates, customers, members, and the world. Demonstrates adaptability, continuous learning, and risk‑taking balanced with resilience.

• Competitive base pay ($65,000.00 – $) plus performance‑based bonus awards.
• Health benefits:
  
  Medical, vision, and dental coverage.
• Financial benefits:
  
  401(k), stock purchase plan, and company‑paid life insurance.
• Paid time off (PTO, sick leave, parental leave, family care leave, bereavement, jury duty, voting). PTO depends on classification and tenure.
• Short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement.
• Live Better U:
  Walmart‑paid education benefit covering tuition, books, and fees for qualifying programs.

• Regional Pay Zone (RPZ) – based on location.
• Complex Structure – based on external factors creating challenges.

Additional differential to meet legislative requirements where applicable.

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• For firearms‑selling facilities: successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For ammunition‑selling facilities with state‑specific requirements: current state‑issued Certificate of Eligibility.

Supervising Associates – 20+

1601 W State Highway 114, Grapevine, TX , United States of America

Walmart and its subsidiaries maintain a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.