Sales Call Center Representative

Description

The Account Representative communicates directly with customers to win the scheduling of in-home demonstrations of our products, and make direct-to-consumer sales of products. This position sources and follows up on sales and customer leads from various sources, working with various scripts and product information provided. Must develop a strong product knowledge, and communicate effectively and confidently with customers, installers, and operations.

• Coordinates across multiple business functions and departments to schedule demonstration and installation appointments nationwide.
• Uses a computerized system for tracking, information gathering, and/or troubleshooting.
• Completes various periodic and recurrent career development and skills training sessions.
• Focuses on qualifying inbound and outbound inquiries and converting them to appointments.
• Sources new sales opportunities through lead follow-up.
• Manages prospects through all stages of the appointment setting cycle.
• Has a sales mentality, be able to overcome objections.

Pay: $19/hr CTH – once you go perm $15/hr plus commission.

Shift: Remote. Monday to Sunday from 11AM to 8PM or 12PM to 9PM.

• Appointment scheduling
• Customer service
• Data entry
• Outbound calls
• Sales
• Warm leads

• Minimum 1 year collections/sales experience preferred (financial services, call center, retail, etc.)
• High School Diploma or equivalent
• Proficiency with Windows based applications
• Familiarity with Zoom – teleconference equipment
• Excellent communication and negotiation skills
• Understanding of call center fundamentals
• Experience working in a fast‑paced environment
• Ability to empathize with customers

Entry Level.

This is a Contract to Hire position based out of Grapevine, TX.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Benefits are subject to change and may depend on your job classification and length of employment. Eligibility requirements apply to some benefits.

This is a fully onsite position in Grapevine, TX.

This position is anticipated to close on Feb 23, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. TEKsystems is a leading provider of business and technology services with 80,000 employees across North America, Europe, and Asia.

TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.