Enterprise Account Manager

Overview

Artistree-DFW Airport The B2B Enterprise Account Manager is dedicated to the development and management of accounts within the Artistree B2B Sales Division. This position will manage the day-to-day activities of current Enterprise Accounts, in addition to channel expansion. This team member will work closely with manufacturing and support teams to enable profitable growth, on-time production, and customer satisfaction. The B2B Enterprise Account Manager is responsible for uncovering and developing sales opportunities that strategically align Artistree with client needs.

• Manage the Enterprise B2B sales channel inclusive of systems, tools, reporting, processes, and partnership within the organization, including contact with existing and prospective accounts within the sales channels.
• Develop the sales pipeline and grow the business by utilizing networking, cold calls, internet scraping, trade shows, and the store infrastructure for assigned account portfolio.
• Develop a close working relationship with assigned and new sales accounts to achieve established forecasts and plans.
• Develop processes, tools, reporting, and resources to align with strategic and financial goals.
• Prioritize order needs to ensure on-time deliveries and exceed account expectations.
• Develop and present strategies and proposals to clients in order to grow the business.
• Work closely with cross-functional teams to ensure new client accounts are set up and documented accurately.
• Support Trade Shows, including material and client selection, presentations, and follow-up.
• Ensure quotes are in line with profit targets by channel, accurately documented and tracked for on-time delivery with minimal rework/delays, ensuring positive impacts to relationships, workload, and productivity.
• Own the relationship with customers and with production teams to ensure order accuracy and timeliness.
• Analyze and report on channel and client performance in terms of sales, profit, and balance to go tracking.

• Excellent computer skills that include Microsoft Office, Excel, Word, Powerpoint, Outlook and Sales/Finance account software

• Bachelor’s degree or equivalent work experience

• Excellent computer skills that include Microsoft Office, Excel, Word, Powerpoint, Outlook and Sales/Finance account software

• 5+ years of sales experience or industry experience

• Excellent oral and written communication skills
• Strong ability to multi-task and prioritize workload
• Excellent office and organizational skills with an emphasis on attention to detail
• Ability to be a self-starter and work without supervision
• Must be able to quickly understand new information
• Good problem-solving skills a must
• Travel 15-30%

• Bachelor’s degree in Business

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.