Sales Coordination Manager

Description

Elite Material Handling, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years!

We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Elite Material Handling is the premier material handling company in Dallas/Fort Worth and Houston. We have solutions for anything and everything you might need for your business. Our experienced and highly trained staff are quick-thinkers and solution-minded professionals, ready to help with any problem, whether it’s forklift sales, equipment rental, warehouse equipment and racking, dock & door, service and more.

At Elite Material Handling we believe that Our People
are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay – Plus incentive opportunities!
• Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
• Competitive PTO and Paid Holidays
• Uniform and boot allowance
• Training and mentoring – Learn from our experts in the industry
• Advancement opportunities

Link to benefits overview:
Benefits

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

The Sales Coordination Manager is essential to the success of the sales team, overseeing the administrative and logistical components of the sales process to ensure seamless operations and positive customer experience. This is an in office position.

• Liaising professionally with sales reps, vendors, and customers.
• Recording and managing sales transactions within 24–48 hours.
• Confirming customer-approved orders and coordinating service delivery.
• Utilizing company systems to process requests and maintain accurate records.
• Communicating updates, issues, and training needs to management.
• Managing equipment sales documentation, invoicing, purchase orders, and inventory entries.
• Coordinating service documentation across departments (PMs, warranty, training, parts).
• Tracking open transactions for budget and status reporting.
• Supporting marketing efforts, including event planning and advertising.
• Providing administrative support to the Asset Manager, sales team, and VP.
• Handling equipment orders, purchase tracking, and financing documentation.
• Maintaining digital filing systems and participating in cross-training.

• Requires PC skills and knowledge of the Microsoft Windows environment and must possess a general understanding of office operations and equipment, including but not limited to personal computers, tablets, cellular phones, photocopiers/scanners, and online phone system.
• Candidates should demonstrate a fundamental understanding of finance and accounting principles and terminology
• Must have practical communication skills (written and verbal) and be able to communicate with technicians, vendors, sales team members & customers using the Company’s communications systems
• Must live within an acceptable distance from the reporting location.
• Must possess the ability to prioritize and complete multiple tasks in a fast-paced environment.
• Proven experience in sales coordination, administrative support, or operations.
• Strong understanding of sales processes and documentation standards.
• Familiarity with equipment sales, service scheduling, and customer support.
• Excellent written and verbal communication.
• Strong organizational and time management abilities.
• Proficiency in CRM and ERP systems (e.g., Softbase or similar).
• Attention to detail and accuracy in data entry and recordkeeping.
• Ability to manage confidential information…