Director of Sales

SERVPRO Team Shaw is one of the largest SERVPRO franchises in the country — ranked #4 Fastest-Growing Mid-Market Company in DFW and #69 Fastest-Growing Private Restoration/Construction Company in the Nation (Inc. 5000, 2024). Growing from a single location in 2020 to 33 locations across three major Texas markets, we have served more than 5,000 customers facing water and fire emergencies.

We are a full turnkey provider — Water & Fire Emergency Services, Moving & Storage of Contents, Textile Cleaning, and full Reconstruction — as well as specialists in Commercial Large Loss, Asbestos & Mold Removal, and more. If you thrive in a high-growth, results-driven environment and want to lead a best-in-class sales and marketing organization, this is your opportunity.

The Director of Sales, player-coach leadership role responsible for driving revenue growth, market share, and brand visibility across all SERVPRO Team Shaw markets. You will own the full go-to-market function: directly managing a team of Business Development Representatives (BDRs), Field Marketing Representatives, and serving as a strategic collaborator with the National Accounts team. You will set the vision, build the systems, and hold the team accountable for hitting — and exceeding — ambitious growth targets.

• Lead, coach, and develop a team of Business Development Representatives and Field Marketing Representatives across DFW and Texas markets — setting quotas, running pipeline reviews, and building a culture of accountability and urgency.
• Own the full sales cycle framework: prospecting, relationship development, closing strategies, and CRM discipline in Salesforce.
• Personally carry a strategic book of business for key accounts and center-of-influence relationships (property managers, insurance carriers, adjusters, facility managers, commercial real estate firms).
• Analyze territory performance and redistribute resources to maximize market penetration and revenue per location.
• Host and attend professional association events, lunch-and-learns, trade shows, and networking functions to elevate brand presence.

• Build and execute a comprehensive field marketing strategy aligned to revenue goals — including local campaigns, digital presence, community sponsor ships, and direct outreach programs.
• Oversee content and collateral development that supports BDR prospecting and brand differentiation.
• Manage marketing budget, vendor relationships, and campaign measurement frameworks.
• Partner with operations leadership to ensure marketing messaging accurately reflects service capabilities and the SERVPRO brand standards.
• Drive lead generation initiatives across all verticals: residential, commercial, large loss, specialty services.

• Serve as the primary liaison between local/regional sales and the National Accounts team — ensuring alignment on strategy, pricing, service delivery, and escalation protocols.
• Support pursuit and onboarding of national commercial clients with localized execution plans.
• Provide market intelligence and competitive insights to the National Accounts team to strengthen proposal development and relationship management.
• Coordinate joint account reviews, SLA reporting, and executive relationship touchpoints for key national accounts in the Texas markets.

• Own the sales and marketing P&L, forecasting, and reporting cadence — weekly pipeline reviews, monthly performance dashboards, and quarterly business reviews with executive leadership.
• Partner with Operations to ensure seamless handoffs between sales and production, maintaining exceptional client experience from first contact through project completion.
• Utilize Salesforce as the single source of truth for all activity, pipeline, and performance data — and hold the team to the same standard.
• Identify and develop new revenue channels including specialty services (large loss, asbestos, mold, reconstruction) and emerging market segments.

• Champion the client experience at every stage — from initial emergency response…