Allied Sales Coordinator

Description

Elite Material Handling, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years!

We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Elite Material Handling is the premier material handling company in Dallas/Fort Worth and Houston. We have solutions for anything and everything you might need for your business. Our experienced and highly trained staff are quick-thinkers and solution-minded professionals, ready to help with any problem, whether it’s forklift sales, equipment rental, warehouse equipment and racking, dock & door, service and more.

At Elite Material Handling we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay – Plus incentive opportunities!
• Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
• Competitive PTO and Paid Holidays
• Uniform and boot allowance
• Training and mentoring – Learn from our experts in the industry
• Advancement opportunities

Link to benefits overview:
Benefits

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

The Allied Sales Coordinator will be responsible for performing support for all the sales staff, both in Houston and Grapevine. They will work with our Allied Project Coordinator, vendors and customers as needed to ensure all details of the jobs as submitted by our Sales Representatives.

• Communicate effectively within the organization to meet required deadlines.
• Communicate effectively with sales representatives and project coordinator to ensure accuracy and efficiency with all allied projects.
• Make outgoing phone calls to customers, vendors, and others regarding status or to obtain any information requested to provide accurate details of job status on WIP reports.
• Enter and track transportation / delivery of inbound / outbound equipment providing ‘Receivers’ with detailed information.
• Create and manage equipment profiles as needed, vendor POs and customer invoices in company software.
• Track orders and acknowledgements / update ETAs, specs, MISC info and communicate this information in a timely manner to sales staff.
• Communicate and confirm with shop porter, tagged units as they come in with proper information / alert staff and departments as needed.
• Receive and coordinate new allied sale orders from sales staff, process and enter in company software, acknowledge, and manage to finish in a support role.
• Effectively communicate with Sales Finance Coordinator all costs, revenue and expected receivable or payment terms associated with each sale.
• Update serial #’s, lease info, vendor registration, and warranty file in company software Softbase as needed / requested.
• Understand shared drive file systems and organize related documents in proper folders for each sale transaction/job to locate quickly and access as needed.
• Review and confirm accuracy of information provided by multiple sources.
• Work in a partnership with all departments to ensure completion of daily tasks.

• Team positive attitude is a must.
• Must have strong attention to detail.
• Ability to prioritize duties and responsibilities efficiently.
• Proficient in data entry to include typing and 10-key.
• Winning attitude and great communication skills
• Strong operating knowledge of Microsoft Outlook
• Basic knowledge and some experience with Microsoft Excel
• Basic understanding of costs, revenue, and gross profit
• At least 2 years customer service experience
• High School Diploma…