Customer Engagement Manager

Ryder System, a leader in transportation and logistics, is seeking a Customer Engagement Manager to drive growth within our Sales & Business Development team. In this role, you'll strengthen relationships with fleet management customers, identify opportunities to expand services, and collaborate with internal teams to deliver efficient, innovative solutions. You will analyze customer performance data, lead presentations, and support contract renewals.

Ryder offers a dynamic, inclusive culture focused on teamwork, continuous improvement, and professional development, providing a strong platform for advancing your sales and logistics career.

Responsibilities

• Develop and execute strategies to enhance customer engagement and satisfaction.
• Lead a team to manage client relationships and ensure service excellence.
• Collaborate with cross-functional teams to optimize business development efforts.
• Analyze market trends and customer feedback to identify growth opportunities.
• Prepare and present regular reports on performance and customer insights.

Required Skills

• Sales Strategies
• Customer Relationship Management
• Market Analysis
• Leadership
• Communication