Membership Sales Associate

Join a team committed to excellence in the firearm industry

Welcome to the Texas Gun Experience, your gateway to a thriving career in the firearm industry. Located in the heart of Grapevine, Texas. We are on a mission to build a team of dedicated individuals who are passionate about firearms and committed to excellence. Are you a skilled professional seeking an exciting and rewarding career opportunity? Texas Gun Experience is the place to be!

We are actively seeking talented individuals to join our dynamic workplace, where innovation, quality, and a strong commitment to safety are our core values. When you join our team, you become a part of something bigger - a community of like-minded individuals who are driven to provide the finest firearms and gear in the industry. Whether you’re an experienced expert or just starting out in the field, we have a place for you to grow and excel.

Discover a fulfilling career at Texas Gun Experience, where your passion meets our commitment to excellence. Join us today and be a part of shaping the future of the firearm industry. Your journey starts here!

Our philosophy is simple:
Provide our customers with a unique experience while showing the highest level of customer service.

We are a family business that has been operating in the Dallas/Fort Worth metroplex for more than 35 years. As a veteran owned and operated business, we are committed to upholding our 2nd amendment rights while encouraging education and training to keep the tradition of gun ownership alive for generations to come.

Location: Grapevine, TX

Job :141

# of Openings:1

Our philosophy is simple:
Provide our customers with a unique experience while showing the highest level of customer service.

We are a family business that has been operating in the Dallas/Fort Worth metroplex for more than 35 years. As a veteran owned and operated business, we are committed to upholding our 2nd amendment rights while encouraging education and training to keep the tradition of gun ownership alive for generations to come.

The Membership Associate is responsible for driving membership growth, delivering exceptional customer service, and serving as the primary on-site resource for all membership-related needs. This role combines sales, administrative support, and front-line customer engagement to ensure a seamless and positive experience for both prospective and existing members.

• Proactively engage with guests to promote and sell membership packages
• Clearly explain membership tiers, benefits, pricing, and policies
• Meet or exceed individual and team membership sales goals
• Conduct tours of the facility for prospective members
• Assist customers in selecting the membership that best fits their needs

• Accurately create, update, and maintain member profiles in the database
• Process new memberships, renewals, upgrades, and cancellations
• Ensure all member records, waivers, and documentation are complete and compliant
• Monitor membership status and follow up on expirations or billing issues
• Maintain confidentiality and security of customer data

• Serve as the primary point of contact for membership-related questions and concerns
• Provide a welcoming, professional, and knowledgeable presence at the front desk or membership area
• Resolve member issues efficiently and elevate when necessary
• Build strong relationships with members to encourage retention and satisfaction
• Assist with check-ins and ensure members understand facility policies and procedures

• Maintain organized records and daily reporting on membership activity
• Collaborate with team members to support…