Marketplace Account Manager AQ

Partnering with Aquent, our client is a dynamic leader in the high-end and luxury women’s apparel industry, celebrated for curating collections that define sophisticated, timeless style. They are dedicated to delivering elevated, versatile fashion that empowers customers to build effortless, chic wardrobes. Their mission is to help women build reusable and chic wardrobes with sophisticated design and practical elegance, inspiring and educating clientele through various online channels and exclusive boutiques.

Built on strong core values, their company culture fosters deep customer understanding, proactive problem-solving, open communication, and a profound respect for resources. As they expand their portfolio, they are committed to becoming a preeminent provider of luxury apparel, creating an inspiring environment where customers can effortlessly build a quality wardrobe tailored to their style and life.

Step into a pivotal role where you will directly influence the growth and operational excellence of our client’s digital presence across major luxury and department store channels. This is an exceptional opportunity for an experienced e-commerce professional to drive significant impact by optimizing product visibility, maximizing sales performance, and fostering strong strategic relationships with key digital retail partners. You will be at the forefront of expanding their vision in the luxury market, leading and executing their marketplace and dropship business to maximize sales, optimize operational efficiency, and enhance customer experience across premier online platforms.

If you are passionate about e-commerce, skilled in data analysis, adept at solving complex operational challenges, and thrive in cross-functional environments, this is your chance to drive substantial growth and performance within a dynamic digital wholesale landscape.

• Own the day-to-day operations and performance of assigned marketplace accounts (including major department store platforms) and dropship accounts (including leading luxury retailers), cultivating robust strategic relationships with retail partners.
• Drive the execution of channel strategies by meticulously monitoring business metrics, identifying new expansion opportunities, and championing operational excellence across internal teams.
• Ensure all account initiatives are precisely executed, delivered on time, and perfectly aligned with ambitious company growth objectives.
• Lead and orchestrate promotional opportunities across all digital partners, including seasonal events, retailer-specific promotions, and platform-centric campaigns.
• Verify that promotional pricing, product participation, and timing consistently meet stringent retailer requirements.
• Rigorously monitor campaign performance, meticulously evaluate ROI, and deliver actionable insights and strategic recommendations to leadership.
• Proactively monitor inventory availability across all assigned accounts to maximize sell-through and drive superior sales performance.
• Collaborate closely with Planning, Operations, and Customer Service teams to preemptively resolve inventory, fulfillment, and shipping challenges before they impact account performance.
• Ensure crystal-clear communication of stock positioning and guarantee timely order processing for a seamless customer experience.
• Guarantee that product listings across all digital partners are accurate, complete, and meticulously aligned with luxury brand standards and retailer requirements.
• Conduct regular audits of product content, imagery, pricing, attributes, and Product Detail Pages (PDPs) for absolute consistency and compliance.
• Coordinate with internal teams and retail partners to swiftly resolve listing suppress ions, update…