Center Store Assistant Manager

We work hard to create a fair, fun and considerate workplace with excellent pay and benefits including Medical, Dental, Vision, matching 401(K), Flexible Spending Accounts (FSA) and Employee Assistance Program (EAP) for employees who work 30 or more hours per week.

Other employee benefits include a 20% employee discount, paid 30‑minute lunch, free Co‑op ownership, 30% discount on Wellness supplements, a quarterly profit share, a monthly $50 raffle for those who choose alternative transportation (carpool, walk or bike to work) and holiday gifts.

As a team member, you’ll learn a lot – about the great products we carry, the community organizations we support and you’ll meet wonderful people along the way. Briar Patch has an open door to leadership and it’s not uncommon for employees to “climb the ladder” and grow a career at the Co‑op.

Position: Center Store Assistant Manager

Location: Grass Valley, CA

Job : 327-401

# of Openings: 1

Department: Center Store

Reports To: Center Store Manager

FLSA Status: Non‑exempt

Salary Level: $22.00 to $34.00 per hour

Responsible for assisting the Center Store Manager to meet goals for sales, margin, waste, labor, inventory, customer service and safety. The role of this position is to provide managerial presence in the absence of the department manager. This includes being scheduled to work the days in which the department manager is not present, providing Center Store Department staff with the tools and direction required to be successful.

Include the following:
Other duties may be assigned.

• Models and teaches Briar Patch’s Customer Service standards to all staff.
• Provides support to staff and ultimately makes the final call in dealing with specific customer complaints and concerns, in the absence of the Center Store manager.
• Reports customer suggestions, comments, and complaints to Center Store manager.
• Maintains a pleasant, helpful relationship with co‑workers and customers.
• Establishes and/or maintains professional relationships with outside vendors delivery drivers, and repair technicians.
• Provides on‑floor assistance as needed in a friendly and helpful manner.
• Has functional knowledge of how Co‑ops operate and be able to explain key concepts to customers.

• Assist Center Store Manager with all aspects of running the Center Store Department.
• Complete assigned tasks on schedule.
• Ensure accurate pricing, rotation of product and minimizing inventory losses.
• Establish, implement and review ordering, receiving and stocking procedures to maximize sales growth, remain within budget, and grow to meet changing market demands.
• Ensure clear, attractive, well maintained retail product displays.
• Assist with merchandizing and promoting products, through accurate shelf tags, signs, cleanliness and product placement.
• Ensure guidelines for product selection are followed as outlines in the current Merchandizing Policy.
• Ensure department is fully stocked at all times, including end caps and with special attention to presentation in all display areas and establish this as a priority for staff.
• Ensure that credits for mispicks and damaged goods are acted upon and accounted for.
• Ensure that all unsellable products are recorded and disposed of in accordance with set procedures.
• Attended storewide and department meetings and Management Team meetings as assigned.
• Maintain department cleanliness in all retail and back stock areas.
• Direct, supervise and coach Center Store Department staff members.
• Assist Manager in the interviewing and hiring of qualified applicants.
• Assist Manager with Center Store Department scheduling, time clock hours approval and corrective action.
• Ensure thorough training and cross‑training for stocking, buying, receiving and customer service including development and updating of written materials.
• Provide extensive hands‑on training to all department staff.
• Establish and maintain systems and procedures to meet the goals of the Center Store Department.
• Participate in evaluations of department staff members.
• Participate in planning and facilitation of department meetings.

• Develop…