Crisis Clinical Program Manager

Compensation

The initial compensation for this position ranges from $96,384 to $118,540 annually, depending on experience, location, and internal equity considerations.

• 8% License Differential for LMFT, LCSW, LPCC, PsyD, and select Peer Certifications.
• 7.5% Bilingual Differential for qualified positions

Sun-Wed (8am-6pm)

• Eligibility starts on day one
• Robust package including medical, dental, vision
• 401(k) employer match up to 4%
• Competitive time‑off plans

Pacific Clinics is providing Crisis Response Team services for Nevada County. The team will offer 24/7 crisis intervention, both mobile and emergency department responses, to de‑escalate behavioral health crises and stabilize clients.

Works within the agency’s vision, mission, and philosophy. Hires, develops, trains, manages, and retains clinical program staff. Acts as liaison between team and community partners and provides fiscal stewardship.

• Coordinate services with internal and external providers.
• Apply advanced clinical skills during crises.
• Ensure involuntary holds are executed per law.
• Apply multi-modal therapeutic approaches.
• Respond to community mental health crises.
• Participate in joint responses with law enforcement.
• Monitor outcome achievement and satisfaction.
• Coach and mentor staff.
• Ensure compliance with policies, licensing, IT, HR, and regulatory standards.
• Maintain 24/7 coverage for crisis response.
• Serve on Crisis Continuum on‑call rotation.
• Maintain audit‑ready charts.
• Provide feedback to supervisors.
• Conduct community and law‑enforcement trainings.
• Ensure staff productivity and revenue targets.
• Identify improvement opportunities and implement strategies.
• Lead quality improvement activities.
• Deliver effective crisis and risk prevention and management.
• Promote cultural responsiveness.
• Provide direct services to clients and families.
• Conduct community outreach and education.
• Advocate for system change.
• Manage day‑to‑day operations and resources.
• Collaborate with peers to improve program delivery.
• Perform other related duties as assigned.

Master’s Degree in Social Work or a closely related field and four or more years of clinical experience with children or adults, including crisis management experience.

• Two years of supervised clinical experience.
• Strong leadership and crisis management skills.
• Certification in crisis intervention techniques within 30 days and annually.
• Certification in county 5150 within 60 days.
• Physical ability test as required.

• Licensed per California state law (Welfare and Institutions Code §5600.2).
• 4–5 years of clinical experience.
• Crisis management experience.
• Training in domestic violence, child and elder abuse.
• Self‑defense training.
• Knowledge of local county rules and regulations.
• Experience with substance use disorders, co‑occurring disorders, or unhoused populations.

• Experience with culturally diverse populations.
• Proficiency in another language.

• Clear and accurate documentation.
• Customer focus.
• Family and group therapy and crisis response.
• Initiative.
• Team performance leadership.

Ability to stand, walk, sit, use hands, reach, climb stairs, balance, stoop, kneel, crawl, and talk or hear. Occasionally required to lift up to 25 pounds.

• Move quickly/run.
• Drive a car.
• Pass human performance evaluation if required.

We are an Equal Opportunity Employer, provide reasonable accommodations for individuals with a disability, and consider applicants with criminal histories consistent with ordinance 184652 Section 189.04(a) and San Francisco Police Code Article 49 Section 4905.