Testing Assistant

• Administer computerized and paper-based exams according to testing standards
• Ensure security and confidentiality of testing materials and student information
• Provide clear instructions and customer service to examinees, students, instructors, and staff
• Coordinate approved testing accommodations for students with disabilities
• Schedule exam appointments and manage related communication and logistics
• Monitor testing environments for compliance and report suspected violations
• Serve as a certified GED Examiner and ensure secure administration of High School Equivalency exams
• Maintain required testing certifications and assist in training new or temporary staff
• Set up testing workstations and report technical issues
• Enter placement test scores accurately into the student database
• Maintain testing records in FERPA compliance and complete required annual training
• Track and report daily testing statistics and assist with file management and departmental tasks
• Participate in cross-departmental initiatives and campus events
• Identify and recommend process enhancements
• Perform other duties as assigned
• Remain stationary (sit and/or stand) greater than 50% of the time and occasionally stoop, bend, kneel, reach
• Lift, carry, push, and/or pull up to 10 pounds frequently
• Operate office equipment and computer keyboard with repetitive hand movement and fine coordination
• Communicate to exchange information, learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions
• Work in an office setting with occasional temperature and noise variation

• High School Diploma or equivalent required
• Minimum of one (1) year of office support or related experience
• Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general office equipment
• Ability to follow instructions, manage multiple tasks, and meet deadlines with regular guidance and frequent check‑ins
• Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment
• Previous experience working in an educational setting, testing center, or community college setting (desired)
• Experience working with computer information systems used for student and employee data and reporting such as Workday (desired)
• May require certification as a test administrator depending on the exam
• Requires coverage at Grayslake, Southlake and Lakeshore campuses as needed
• Flexibility to work 19 hours per week between Monday-Thursday 8:00am-9:00pm, Friday 8:00am-4:30pm and Saturday 9:00am-3:00pm

Demonstrates expertise in administering exams while ensuring security and confidentiality of testing materials. Proficient in managing logistics, providing customer service, and maintaining compliance with educational standards.

• GED Examiner Certification
• Microsoft Office Suite Proficiency
• Testing Administration Experience
• FERPA Compliance Knowledge
• Office Support Experience

• Exam Administration
• Data Entry
• Record Maintenance
• Logistics Management
• Process Enhancement

• Customer Service
• Communication
• Multitasking
• Inclusivity
• Attention to Detail

• Test Administrator Certification

• Educational Setting
• Testing Center
• High School Equivalency Exams
• Accommodations for Disabilities
• Cross-Departmental Initiatives

• Computer Information Systems
• Office Equipment
• Student Database