Dean of Enrollment Services

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!),

generous vacation, sick and personal time off and 14 paid holidays each year.

Some benefits will not be available for Part-Time or Part Time Staff Under 20 Hours (ex: health insurance).

Position Title:

Dean of Enrollment Services

Job Summary:

Under the direction of the Vice President for Student Development, the Dean of Enrollment Services provides strategic leadership for the College’s enrollment services functions, advancing institution-wide goals in enrollment, onboarding, and student success. The Dean is responsible for developing, implementing, and assessing comprehensive enrollment strategies and services that support equitable student access and enrollment growth. The position provides leadership for Early College Opportunities, Financial Aid, Student Recruitment and Onboarding, Student Communications, and Student Records across all campuses and virtual environments.

The position ensures compliance with applicable regulations while fostering innovation, operational effectiveness, collaboration, and data-informed decision-making.

Job Description:

Strategic Enrollment Leadership and Operations 45%
Provide strategic leadership, direction, supervision, and professional development for Enrollment Services departments, fostering a culture of collaboration, accountability, innovation, equity, and student-centered service;

Develop, implement, assess, and continuously improve a comprehensive Enrollment Management Plan aligned with the College’s strategic priorities, enrollment goals, retention initiatives, and student success outcomes;

Serve as an active leader and contributor to the College’s Enrollment and Retention Commission, collaborating closely with the Dean of Student Support and Retention and other institutional partners to support institution-wide planning, cross-functional coordination, and data-informed strategies focused on both new student enrollment and the retention, persistence, and success of current students;

Utilize institutional data, enrollment trends, market research, and student success metrics to evaluate effectiveness, identify barriers, anticipate emerging trends, and guide strategic enrollment and recruitment decisions;

Lead the development and implementation of coordinated recruitment, onboarding, communication, and outreach strategies designed to improve enrollment yield, student engagement, persistence, and completion for diverse student populations;

Advance equitable enrollment practices by identifying and addressing barriers impacting student access, enrollment, and onboarding, particularly for underserved and underrepresented student populations;

Institutional Collaboration and Partnerships- 20%
Collaborate with Institutional Effectiveness, Planning and Research (IEPR) on developing enrollment targets, dashboards, reports, and defining and monitoring metrics.

Collaborate with Educational Affairs to align enrollment operations, scheduling, communications, recruitment campaigns, and student success initiatives;

Collaborate with Marketing and Public Relations to ensure enrollment messaging, publications, digital communications, social media, CRM campaigns, and website content effectively support recruitment and student engagement goals;

Establish and maintain collaborative partnerships with school districts, community organizations, external agencies, and regional partners to strengthen enrollment pipelines, dual enrollment opportunities, outreach efforts, and college transition initiatives;

Personnel and Resource Management- 25%
Develop, manage, and monitor departmental budgets and resources consistent with college priorities, strategic objectives, and responsible fiscal stewardship;

Develop, implement, evaluate, and improve enrollment, records, financial aid, and onboarding policies, procedures, and service delivery models to ensure effectiveness, efficiency, compliance, and high-quality customer service;

Other- 10%
Represent Enrollment Services on institutional committees, leadership teams, community partnerships, and College events; prepare and present enrollment-related reports, recommendations, and updates to College leadership and governance groups as needed.

Model College of Lake County Values at all times.

Other duties as assigned.

Provide leadership for the effective use, implementation, optimization, and compliance of enrollment technologies and CRM systems to improve operational efficiency, communication workflows, and the student experience;

Ensure compliance with applicable federal, state,…