Academic Operations Manager

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!),

generous vacation, sick and personal time off and 14 paid holidays each year.

Some benefits will not be available for Part-Time or Part Time Staff Under 20 Hours (ex: health insurance).

Position Title:

Academic Operations Manager

Job Summary:

Under the direction of the Dean of the Communication Arts, Humanities and Fine Arts Division, the Academic Operations Manager is responsible for communicating and expediting operational procedures within the division, organizing and coordinating special activities and work projects, compiling reports and assisting in the orientation and support of faculty, and coordinating academic advisement for the division. The Academic Operations Manager’s work schedule may be adjusted to include other days and times to meet changing needs during the year.

Job Description:

Curriculum/Scheduling/Student Service - 60%
Support the Dean, Associate Dean, and division staff in maintaining key operational processes, including schedule development, academic advising, data analysis and reporting, special projects and initiatives, and managing day-to-day operations

Serve as the liaison from the division to Information Technology Services, Facilities, Payroll, and Educational Affairs on People Soft and Workday (effective Fall 2027) and room assignment issues

Serve as the division resource for academic advising issues, evaluation of student records, prerequisites, credentialing process, and graduation requirements

Develop and maintain forms for internal division useWork with the Associate Dean on faculty class assignments, course workloads, and salary adjustments

Manage the class schedule and room assignments using People Soft and Workday (effective Fall 2027)
Facilitate the catalog development process for the division using Coursedog Maintain department SharePoint site and the division website

Maintain in-depth knowledge of all division curricula and programs; respond to questions from students, potential students, and others regarding curricula as needed

Serve as a resource in de-escalating and resolving staff, faculty, and student-related issues and concerns

Build and maintain all division courses in alignment with strategic scheduling priorities and student demand

Collaborate closely with Student Advising, Educational Affairs, Records, the Bookstore, and the Welcome and One Stop Center to implement college-wide policies and strategic initiatives

Serve as a resource to students and faculty regarding CLC support services

Work with English Department faculty chairs, Accelerated Learning Program (ALP) coordinator, and other stakeholders to build, test, and staff co-requisite English courses; serve as liaison for ALP students, faculty, and advising staff

Work with faculty and testing center staff to facilitate placement testing as needed, including support for Directed Self Placement Serve as the main resource for course substitutions, late enrollments, prerequisite waivers, and section switches

Reference student data as necessary; use the degree audit component to assist students in class selection and graduation

Actively participate in on- and off-campus recruitment and outreach efforts, including open house, college night, graduation, gallery openings, student performances, etc., to increase student and community awareness of division programs

Perform other related duties as assigned by the Dean Strategic Leadership and Project Management - 25%
Implement the strategic plan; develop a collaborative student- and community-focused culture; assure fiscal viability of the department; uphold policy and procedures; proactively lead talent performance and talent development; and build community relations as a…